Message boards : ATLAS application : Unable to upload an Atlas task
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greg_be

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Message 34057 - Posted: 23 Jan 2018, 21:58:09 UTC

LHC page says everything is running, but I get this message:
1/23/2018 10:52:01 PM | LHC@home | Started upload of 05YNDm1rkxrnSu7Ccp2YYBZmABFKDmABFKDmkgHKDmABFKDmOHxSAo_0_r1830132581_ATLAS_result
1/23/2018 10:52:23 PM | LHC@home | Temporarily failed upload of 05YNDm1rkxrnSu7Ccp2YYBZmABFKDmABFKDmkgHKDmABFKDmOHxSAo_0_r1830132581_ATLAS_result: connect() failed
1/23/2018 10:52:23 PM | LHC@home | Backing off 03:17:04 on upload of 05YNDm1rkxrnSu7Ccp2YYBZmABFKDmABFKDmkgHKDmABFKDmOHxSAo_0_r1830132581_ATLAS_result
1/23/2018 10:52:25 PM | | Project communication failed: attempting access to reference site
1/23/2018 10:52:28 PM | | Internet access OK - project servers may be temporarily down.
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Toby Broom
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Message 34059 - Posted: 24 Jan 2018, 7:28:45 UTC - in response to Message 34057.  

This is discussed in the news section, they are working to improve things, if you wait then they'll upload eventually.
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Harri Liljeroos
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Message 34350 - Posted: 9 Feb 2018, 22:42:44 UTC

The upload problems for ATLAS tasks are back. I have currently 5 tasks with uploads failing with "connection failed", "transient HTTP error", "file locked" errors. All tasks were finished during this evening.
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Message 34351 - Posted: 10 Feb 2018, 6:33:10 UTC

+1
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Message 34352 - Posted: 10 Feb 2018, 8:52:00 UTC - in response to Message 34350.  

Same here.
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maeax

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Message 34359 - Posted: 10 Feb 2018, 16:49:25 UTC
Last modified: 10 Feb 2018, 16:51:18 UTC

uploading is finished!
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Message 34360 - Posted: 10 Feb 2018, 16:52:17 UTC

Same. Task completed two days ago, status is 'uploading' Look on the transfer tab and it says 100% complete uploading, but it has been stuck on this for well over 24 hours now. These were the signs from a couple weeks ago when the server / db issues started. I fear this task and the work will be lost, like last time. Even though it says 100% transferred, it will never 'complete' and on February 15th the system will say the deadline was missed, and the server will abort the task.
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Harri Liljeroos
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Message 34361 - Posted: 10 Feb 2018, 19:06:15 UTC

All of my Atlas tasks from yesterday have been uploaded and new ones have been finished and uploaded. Disturbingly all that were finished and uploaded after 16:00 UTC are now validation pending. So it doesn't look good in server land.
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Harri Liljeroos
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Message 34364 - Posted: 10 Feb 2018, 22:07:48 UTC - in response to Message 34361.  

All of my Atlas tasks from yesterday have been uploaded and new ones have been finished and uploaded. Disturbingly all that were finished and uploaded after 16:00 UTC are now validation pending. So it doesn't look good in server land.

Now I am seeing that many of those Atlas tasks have been validated and newly finished ones are pending. So it just takes longer before they are validated.

Same goes for the uploads: old ones have been uploaded and new ones struggle, eventually they will be uploaded too, I hope.
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Message 34481 - Posted: 26 Feb 2018, 10:24:02 UTC

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Message 34482 - Posted: 26 Feb 2018, 10:31:17 UTC

The upload problems for ATLAS tasks are back.
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Message 34483 - Posted: 26 Feb 2018, 10:32:23 UTC - in response to Message 34482.  

The upload problems for ATLAS tasks are back.

Same here


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David Cameron
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Message 34486 - Posted: 26 Feb 2018, 13:43:06 UTC - in response to Message 34483.  

This morning I increased the cap on running tasks from 8000 to 10000 because everything was going smoothly. I have just put it back to 8000 so hopefully the upload problems will disappear.
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Crystal Pellet
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Message 34487 - Posted: 26 Feb 2018, 15:53:07 UTC - in response to Message 34486.  

I uploaded at 14:40:20 UTC an ATLAS result file (> 100MB) without a problem.
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Message 34488 - Posted: 26 Feb 2018, 15:56:22 UTC - in response to Message 34487.  

I uploaded at 14:40:20 UTC an ATLAS result file (> 100MB) without a problem.

I have 10 Results that can not been uploaded with 5 or more retries


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Message 34489 - Posted: 26 Feb 2018, 20:06:22 UTC

exactly the same problem which we had from Mid-December on: after numerous retries, the upload starts, the status bar finally arrives at 100%, but then it stays there for minutes; and finally the percentage falls back to Zero.

When will these problems finally be fixed?
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Message 34490 - Posted: 26 Feb 2018, 22:04:51 UTC - in response to Message 34486.  

This morning I increased the cap on running tasks from 8000 to 10000 because everything was going smoothly. I have just put it back to 8000 so hopefully the upload problems will disappear.

The "fix" didn't fix the problem.
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Message 34540 - Posted: 5 Mar 2018, 7:47:55 UTC

The upload of Atlas-WU's is not possible at the moment!
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Message 34541 - Posted: 5 Mar 2018, 8:50:45 UTC

The upload problems for ATLAS tasks are back.
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Message 34542 - Posted: 5 Mar 2018, 9:15:55 UTC - in response to Message 34541.  

The upload problems for ATLAS tasks are back.

Yeah, 15 tasks are stuck uploading :-(


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Message boards : ATLAS application : Unable to upload an Atlas task


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