Unable to upload an Atlas task

Author	Message
greg_be Send message Joined: 28 Dec 08 Posts: 339 Credit: 4,865,275 RAC: 191	Message 34057 - Posted: 23 Jan 2018, 21:58:09 UTC LHC page says everything is running, but I get this message: 1/23/2018 10:52:01 PM \| LHC@home \| Started upload of 05YNDm1rkxrnSu7Ccp2YYBZmABFKDmABFKDmkgHKDmABFKDmOHxSAo_0_r1830132581_ATLAS_result 1/23/2018 10:52:23 PM \| LHC@home \| Temporarily failed upload of 05YNDm1rkxrnSu7Ccp2YYBZmABFKDmABFKDmkgHKDmABFKDmOHxSAo_0_r1830132581_ATLAS_result: connect() failed 1/23/2018 10:52:23 PM \| LHC@home \| Backing off 03:17:04 on upload of 05YNDm1rkxrnSu7Ccp2YYBZmABFKDmABFKDmkgHKDmABFKDmOHxSAo_0_r1830132581_ATLAS_result 1/23/2018 10:52:25 PM \| \| Project communication failed: attempting access to reference site 1/23/2018 10:52:28 PM \| \| Internet access OK - project servers may be temporarily down. ID: 34057 · Reply Quote

Toby Broom Volunteer moderator Send message Joined: 27 Sep 08 Posts: 850 Credit: 692,713,859 RAC: 95,524	Message 34059 - Posted: 24 Jan 2018, 7:28:45 UTC - in response to Message 34057. This is discussed in the news section, they are working to improve things, if you wait then they'll upload eventually. ID: 34059 · Reply Quote

Harri Liljeroos Send message Joined: 28 Sep 04 Posts: 732 Credit: 49,336,437 RAC: 25,953	Message 34350 - Posted: 9 Feb 2018, 22:42:44 UTC The upload problems for ATLAS tasks are back. I have currently 5 tasks with uploads failing with "connection failed", "transient HTTP error", "file locked" errors. All tasks were finished during this evening. ID: 34350 · Reply Quote

maeax Send message Joined: 2 May 07 Posts: 2244 Credit: 173,902,375 RAC: 677	Message 34351 - Posted: 10 Feb 2018, 6:33:10 UTC +1 ID: 34351 · Reply Quote

computezrmle Volunteer moderator Volunteer developer Volunteer tester Help desk expert Send message Joined: 15 Jun 08 Posts: 2541 Credit: 254,608,838 RAC: 56,545	Message 34352 - Posted: 10 Feb 2018, 8:52:00 UTC - in response to Message 34350. Same here. ID: 34352 · Reply Quote

maeax Send message Joined: 2 May 07 Posts: 2244 Credit: 173,902,375 RAC: 677	Message 34359 - Posted: 10 Feb 2018, 16:49:25 UTC Last modified: 10 Feb 2018, 16:51:18 UTC uploading is finished! ID: 34359 · Reply Quote

thomasroderick Send message Joined: 22 May 17 Posts: 15 Credit: 1,226,011 RAC: 8	Message 34360 - Posted: 10 Feb 2018, 16:52:17 UTC Same. Task completed two days ago, status is 'uploading' Look on the transfer tab and it says 100% complete uploading, but it has been stuck on this for well over 24 hours now. These were the signs from a couple weeks ago when the server / db issues started. I fear this task and the work will be lost, like last time. Even though it says 100% transferred, it will never 'complete' and on February 15th the system will say the deadline was missed, and the server will abort the task. ID: 34360 · Reply Quote

Harri Liljeroos Send message Joined: 28 Sep 04 Posts: 732 Credit: 49,336,437 RAC: 25,953	Message 34361 - Posted: 10 Feb 2018, 19:06:15 UTC All of my Atlas tasks from yesterday have been uploaded and new ones have been finished and uploaded. Disturbingly all that were finished and uploaded after 16:00 UTC are now validation pending. So it doesn't look good in server land. ID: 34361 · Reply Quote

Harri Liljeroos Send message Joined: 28 Sep 04 Posts: 732 Credit: 49,336,437 RAC: 25,953	Message 34364 - Posted: 10 Feb 2018, 22:07:48 UTC - in response to Message 34361. All of my Atlas tasks from yesterday have been uploaded and new ones have been finished and uploaded. Disturbingly all that were finished and uploaded after 16:00 UTC are now validation pending. So it doesn't look good in server land. Now I am seeing that many of those Atlas tasks have been validated and newly finished ones are pending. So it just takes longer before they are validated. Same goes for the uploads: old ones have been uploaded and new ones struggle, eventually they will be uploaded too, I hope. ID: 34364 · Reply Quote

maeax Send message Joined: 2 May 07 Posts: 2244 Credit: 173,902,375 RAC: 677	Message 34481 - Posted: 26 Feb 2018, 10:24:02 UTC This WU won't be uploading (nativeApp): https://lhcathome.cern.ch/lhcathome/workunit.php?wuid=87915904 ID: 34481 · Reply Quote

Klaus Send message Joined: 27 Aug 15 Posts: 27 Credit: 13,417,384 RAC: 19,302	Message 34482 - Posted: 26 Feb 2018, 10:31:17 UTC The upload problems for ATLAS tasks are back. ID: 34482 · Reply Quote

Yeti Volunteer moderator Send message Joined: 2 Sep 04 Posts: 455 Credit: 201,266,333 RAC: 9,771	Message 34483 - Posted: 26 Feb 2018, 10:32:23 UTC - in response to Message 34482. The upload problems for ATLAS tasks are back. Same here Supporting BOINC, a great concept ! ID: 34483 · Reply Quote

David Cameron Project administrator Project developer Project scientist Send message Joined: 13 May 14 Posts: 387 Credit: 15,314,184 RAC: 0	Message 34486 - Posted: 26 Feb 2018, 13:43:06 UTC - in response to Message 34483. This morning I increased the cap on running tasks from 8000 to 10000 because everything was going smoothly. I have just put it back to 8000 so hopefully the upload problems will disappear. ID: 34486 · Reply Quote

Crystal Pellet Volunteer moderator Volunteer tester Send message Joined: 14 Jan 10 Posts: 1422 Credit: 9,484,585 RAC: 1,882	Message 34487 - Posted: 26 Feb 2018, 15:53:07 UTC - in response to Message 34486. I uploaded at 14:40:20 UTC an ATLAS result file (> 100MB) without a problem. ID: 34487 · Reply Quote

Yeti Volunteer moderator Send message Joined: 2 Sep 04 Posts: 455 Credit: 201,266,333 RAC: 9,771	Message 34488 - Posted: 26 Feb 2018, 15:56:22 UTC - in response to Message 34487. I uploaded at 14:40:20 UTC an ATLAS result file (> 100MB) without a problem. I have 10 Results that can not been uploaded with 5 or more retries Supporting BOINC, a great concept ! ID: 34488 · Reply Quote

Erich56 Send message Joined: 18 Dec 15 Posts: 1821 Credit: 118,923,727 RAC: 31,866	Message 34489 - Posted: 26 Feb 2018, 20:06:22 UTC exactly the same problem which we had from Mid-December on: after numerous retries, the upload starts, the status bar finally arrives at 100%, but then it stays there for minutes; and finally the percentage falls back to Zero. When will these problems finally be fixed? ID: 34489 · Reply Quote

FurryGuy Send message Joined: 1 Aug 05 Posts: 3 Credit: 2,673,621 RAC: 0	Message 34490 - Posted: 26 Feb 2018, 22:04:51 UTC - in response to Message 34486. This morning I increased the cap on running tasks from 8000 to 10000 because everything was going smoothly. I have just put it back to 8000 so hopefully the upload problems will disappear. The "fix" didn't fix the problem. ID: 34490 · Reply Quote

maeax Send message Joined: 2 May 07 Posts: 2244 Credit: 173,902,375 RAC: 677	Message 34540 - Posted: 5 Mar 2018, 7:47:55 UTC The upload of Atlas-WU's is not possible at the moment! ID: 34540 · Reply Quote

Klaus Send message Joined: 27 Aug 15 Posts: 27 Credit: 13,417,384 RAC: 19,302	Message 34541 - Posted: 5 Mar 2018, 8:50:45 UTC The upload problems for ATLAS tasks are back. ID: 34541 · Reply Quote

Yeti Volunteer moderator Send message Joined: 2 Sep 04 Posts: 455 Credit: 201,266,333 RAC: 9,771	Message 34542 - Posted: 5 Mar 2018, 9:15:55 UTC - in response to Message 34541. The upload problems for ATLAS tasks are back. Yeah, 15 tasks are stuck uploading :-( Supporting BOINC, a great concept ! ID: 34542 · Reply Quote

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