Message boards : Number crunching : Scheduler request to https://lhcathome.cern.ch/lhcathome_cgi/cgi failed: HTTP gateway timeout
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Toby Broom
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Message 53160 - Posted: 12 Mar 2026, 8:21:35 UTC

Is anyone else seeing this in there logs?
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Harri Liljeroos
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Message 53161 - Posted: 12 Mar 2026, 8:29:44 UTC

Yes, I'm seeing this also. But not on every request. My oldest message logs start from 5th of March and this message was there already then but I think situation has been getting worse since then.
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Message 53164 - Posted: 12 Mar 2026, 19:53:47 UTC - in response to Message 53161.  

I agree it does seem like it got worse. It a little irritating as it seems to stop the scheduler request so completed WU pile up it seem until I can get a sucessful connection
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Message 53168 - Posted: 13 Mar 2026, 12:55:44 UTC

This has been happening to me to. For the latest outage it started around 7:19 PM Est yesterday (Mar 12th) and just cleared up at 8:51 am EST (Mar 13th).
Is the scheduling server getting turned off over night or something lol?
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Toby Broom
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Message 53374 - Posted: 7 Apr 2026, 19:43:36 UTC
Last modified: 7 Apr 2026, 20:00:38 UTC

Any update to this? I'm still seeing:

HTTP gateway timeout / (HTTP gateway timeout + Scheduler request completed )


Failure rate: 21%
Failure rate: 21%
Failure rate: 16%
Failure rate: 21%
Failure rate: 27%
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computezrmle
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Message 53376 - Posted: 8 Apr 2026, 6:41:01 UTC - in response to Message 53374.  

In reply to Toby Broom's message of 7 Apr 2026:
Any update to this? I'm still seeing:

HTTP gateway timeout / (HTTP gateway timeout + Scheduler request completed )


Failure rate: 21%
Failure rate: 21%
Failure rate: 16%
Failure rate: 21%
Failure rate: 27%


@Laurence
@Nils
This is around for a couple of months!
It happens every day although we currently don't have any load from ATLAS/CMS/XTrack.

Please investigate and fix it.
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Message 53377 - Posted: 8 Apr 2026, 7:00:44 UTC - in response to Message 53376.  

The timeout is after 1 min, which is the default in squid, should we increase the setting?
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computezrmle
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Message 53378 - Posted: 8 Apr 2026, 7:21:30 UTC - in response to Message 53377.  

In reply to Toby Broom's message of 8 Apr 2026:
The timeout is after 1 min, which is the default in squid, should we increase the setting?

Which timeout do you mean?
Squid has many of them.
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Toby Broom
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Message 53381 - Posted: 8 Apr 2026, 17:26:50 UTC - in response to Message 53378.  

this one https://www.squid-cache.org/Doc/config/connect_timeout/

the other don't seem to be 1 min by default
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computezrmle
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Message 53385 - Posted: 8 Apr 2026, 20:55:17 UTC - in response to Message 53381.  

This means Squid times out if a connection can't be established within 1 min.
Usually connections should be established within a few ms.
If connections to other destinations via Squid work fine a timeout in this phase means this destination has some issues.

Transfers happen once the connection is fully established.
They have other (longer) timeouts.
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Message 53389 - Posted: 10 Apr 2026, 1:08:56 UTC

I honestly don't think the scheduler request timeout has anything to do with squid (or our local setup) as I don't run squid but still getting it. I noticed that my own tasks page also no longer opens, with 504 Gateway Timeout. This feels like some kind of overload on the server side.
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Message boards : Number crunching : Scheduler request to https://lhcathome.cern.ch/lhcathome_cgi/cgi failed: HTTP gateway timeout


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