Message boards : ATLAS application : Win11 got a feature update and now all Atlas tasks fail after 21 seconds
Message board moderation

To post messages, you must log in.

AuthorMessage
Harri Liljeroos
Avatar

Send message
Joined: 28 Sep 04
Posts: 759
Credit: 53,345,394
RAC: 40,796
Message 51584 - Posted: 21 Feb 2025, 8:14:55 UTC
Last modified: 21 Feb 2025, 8:23:41 UTC

As the title says Windows 11 Pro got a feature update this morning and now all Atlas tasks are failing after 20 seconds. This applies to new tasks and those that I paused for the update and are restarted after the update. This is a AMD Ryzen 9 7950X system with 64 GB memory and a RTX 4070 Ti Super. Boinc is 8.0.2 and VirtualBox is 7.0.6 with extension pack.

So far I have checked:
- Virtualization support is enabled
- Hyper-V is disabled
- Memory protection is Off
- I added the WindowsHello/Enable = 0 registry key (this was missing originally)

Here's a link to a failed task: https://lhcathome.cern.ch/lhcathome/result.php?resultid=419739088 Only thing I can find there is:
Command:
VBoxManage -q startvm "boinc_4a2bfde5750eaf48" --type headless
Output:
VBoxManage.exe: error: The virtual machine 'boinc_4a2bfde5750eaf48' has terminated unexpectedly during startup with exit code 1 (0x1).  More details may be available in 'C:\ProgramData\BOINC\slots\1\boinc_4a2bfde5750eaf48\Logs\VBoxHardening.log'
VBoxManage.exe: error: Details: code E_FAIL (0x80004005), component MachineWrap, interface IMachine
Waiting for VM "boinc_4a2bfde5750eaf48" to power on...

So what I should look next?
[edit] The VirtualBox media manager doesn't have any yellow triangles on vdi-files.
ID: 51584 · Report as offensive     Reply Quote
computezrmle
Volunteer moderator
Volunteer developer
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 15 Jun 08
Posts: 2626
Credit: 266,225,201
RAC: 126,229
Message 51585 - Posted: 21 Feb 2025, 8:40:48 UTC - in response to Message 51584.  

The message suggests to look through 'VBoxHardening.log'.
Hence, you should upgrade to the most recent VirtualBox version and start a fresh task (not a suspended one!).

If the fresh task fails with the same error, look through it's 'VBoxHardening.log'.
If you need help for this you should post it at the VirtualBox forum.
ID: 51585 · Report as offensive     Reply Quote
maeax

Send message
Joined: 2 May 07
Posts: 2262
Credit: 175,581,097
RAC: 652
Message 51586 - Posted: 21 Feb 2025, 9:46:30 UTC - in response to Message 51584.  

bcdedit.exe /set nointegritychecks on
after installing the required drivers
bcdedit.exe /set nointegritychecks off

This is from KI Copilot from Microsoft.
ID: 51586 · Report as offensive     Reply Quote
Harri Liljeroos
Avatar

Send message
Joined: 28 Sep 04
Posts: 759
Credit: 53,345,394
RAC: 40,796
Message 51587 - Posted: 21 Feb 2025, 10:43:20 UTC - in response to Message 51585.  

The message suggests to look through 'VBoxHardening.log'.
Hence, you should upgrade to the most recent VirtualBox version and start a fresh task (not a suspended one!).

If the fresh task fails with the same error, look through it's 'VBoxHardening.log'.
If you need help for this you should post it at the VirtualBox forum.

Installing the new version seems to do the trick. At least the tasks have started OK. Now I'll wait to see if they will process some events.

By the way, how do you catch up the log files? The 21 second was time Boinc saw them running but actually they errored already in 10 seconds and then the logs were already gone.
ID: 51587 · Report as offensive     Reply Quote
Harri Liljeroos
Avatar

Send message
Joined: 28 Sep 04
Posts: 759
Credit: 53,345,394
RAC: 40,796
Message 51588 - Posted: 21 Feb 2025, 11:15:40 UTC - in response to Message 51586.  

bcdedit.exe /set nointegritychecks on
after installing the required drivers
bcdedit.exe /set nointegritychecks off

This is from KI Copilot from Microsoft.

The problem seems solved when I installed the latest version of VirtualBox. But I am just curious, how should this advice have helped?
ID: 51588 · Report as offensive     Reply Quote
computezrmle
Volunteer moderator
Volunteer developer
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 15 Jun 08
Posts: 2626
Credit: 266,225,201
RAC: 126,229
Message 51589 - Posted: 21 Feb 2025, 11:18:28 UTC - in response to Message 51587.  

By the way, how do you catch up the log files? The 21 second was time Boinc saw them running but actually they errored already in 10 seconds and then the logs were already gone.

On Linux
Before you start a task open a separate console where you run something like
tail -F expected_interesting_log > safe_location

On Windows
Try something like this in PowerShell (not tested, check the available options)
Get-Content expected_interesting_log -Tail 10 -Wait
ID: 51589 · Report as offensive     Reply Quote
Harri Liljeroos
Avatar

Send message
Joined: 28 Sep 04
Posts: 759
Credit: 53,345,394
RAC: 40,796
Message 51590 - Posted: 21 Feb 2025, 12:07:07 UTC - in response to Message 51589.  

OK, thank you.
ID: 51590 · Report as offensive     Reply Quote
Erich56

Send message
Joined: 18 Dec 15
Posts: 1862
Credit: 130,068,056
RAC: 112,018
Message 51787 - Posted: 31 Mar 2025, 9:06:10 UTC - in response to Message 51587.  

The message suggests to look through 'VBoxHardening.log'.
Hence, you should upgrade to the most recent VirtualBox version and start a fresh task (not a suspended one!).

If the fresh task fails with the same error, look through it's 'VBoxHardening.log'.
If you need help for this you should post it at the VirtualBox forum.

Installing the new version seems to do the trick. At least the tasks have started OK. Now I'll wait to see if they will process some events.

By the way, how do you catch up the log files? The 21 second was time Boinc saw them running but actually they errored already in 10 seconds and then the logs were already gone.
Harry, which version is the "new VBox version" you're mentioning above. Your recent ATLAS tasks show 5.2.44 which is a pretty old one,

The reason why I am asking is that I bought a new Windows11 host recently and never got ATLAS to run on it. My VB version is 7.1.4 (which was the newest one at the date of installation).
ID: 51787 · Report as offensive     Reply Quote
Harri Liljeroos
Avatar

Send message
Joined: 28 Sep 04
Posts: 759
Credit: 53,345,394
RAC: 40,796
Message 51788 - Posted: 31 Mar 2025, 10:05:51 UTC - in response to Message 51787.  

Harry, which version is the "new VBox version" you're mentioning above. Your recent ATLAS tasks show 5.2.44 which is a pretty old one,

The reason why I am asking is that I bought a new Windows11 host recently and never got ATLAS to run on it. My VB version is 7.1.4 (which was the newest one at the date of installation).

The 5.2.44 is on my WIndows 10 machine and it is working fine. The Win11 machine now has version 7.1.6
ID: 51788 · Report as offensive     Reply Quote
Erich56

Send message
Joined: 18 Dec 15
Posts: 1862
Credit: 130,068,056
RAC: 112,018
Message 51790 - Posted: 31 Mar 2025, 10:58:45 UTC - in response to Message 51788.  

The 5.2.44 is on my WIndows 10 machine and it is working fine. The Win11 machine now has version 7.1.6
Thanks, Harry. So I caught the wrong host :-(
What I might do then is to upgrade from 7.1.4 to 7.1.6, maybe it helps. I'll tell you
ID: 51790 · Report as offensive     Reply Quote
Erich56

Send message
Joined: 18 Dec 15
Posts: 1862
Credit: 130,068,056
RAC: 112,018
Message 51795 - Posted: 1 Apr 2025, 9:59:48 UTC - in response to Message 51790.  

...What I might do then is to upgrade from 7.1.4 to 7.1.6, maybe it helps. I'll tell you
I upgraded, and now is seems to work :-) So, my Win11 is able to crunch also Atlas (besides CMS and Theory which have not been a problem before anyway).
ID: 51795 · Report as offensive     Reply Quote
Harri Liljeroos
Avatar

Send message
Joined: 28 Sep 04
Posts: 759
Credit: 53,345,394
RAC: 40,796
Message 51796 - Posted: 1 Apr 2025, 10:21:41 UTC - in response to Message 51795.  

...What I might do then is to upgrade from 7.1.4 to 7.1.6, maybe it helps. I'll tell you
I upgraded, and now is seems to work :-) So, my Win11 is able to crunch also Atlas (besides CMS and Theory which have not been a problem before anyway).

Good!
ID: 51796 · Report as offensive     Reply Quote

Message boards : ATLAS application : Win11 got a feature update and now all Atlas tasks fail after 21 seconds


©2025 CERN