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Message 47278 - Posted: 22 Sep 2022, 17:26:19 UTC

hello. After installing the latest version of Windows 11 built at the end of September 22, an error occurs.

Other operations are fine, but only the atlas gives a calculation error.

Is this related to windows 11 update?
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Message 47279 - Posted: 22 Sep 2022, 22:31:45 UTC - in response to Message 47278.  

Are there yellow triangle in Virtualbox - Manager for virtual medien?
This files must be deleted.
They are shown behind this >..... from Atlas_vbox_2.02_image.vdi
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Message 47280 - Posted: 23 Sep 2022, 5:07:53 UTC - in response to Message 47279.  

No... I opened up my virtual box and checked the status of the virtual machines.

However, there is no box marked with a yellow triangle (warning).

Any other solutions?
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Message 47281 - Posted: 23 Sep 2022, 7:08:08 UTC - in response to Message 47280.  
Last modified: 23 Sep 2022, 7:14:13 UTC

2022-09-23 14:12:49 (19212): Error in deregister parent vdi for VM: -2135228404
Command:
VBoxManage -q closemedium "C:\ProgramData\BOINC/projects/lhcathome.cern.ch_lhcathome/ATLAS_vbox_2.02_image.vdi"
Output:
VBoxManage.exe: error: Cannot close medium 'C:\ProgramData\BOINC\projects\lhcathome.cern.ch_lhcathome\ATLAS_vbox_2.02_image.vdi' because it has 1 child media
VBoxManage.exe: error: Details: code VBOX_E_OBJECT_IN_USE (0x80bb000c), component MediumWrap, interface IMedium, callee IUnknown
VBoxManage.exe: error: Context: "Close()" at line 1736 of file VBoxManageDisk.cpp

Have also since yesterday 22H2 for Windows11pro.
But, had all Atlas finished before installing.
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Message 47282 - Posted: 23 Sep 2022, 11:36:22 UTC - in response to Message 47281.  

I do not know.

I went to the file path you mentioned and deleted all folders and subfolders.

But I still get the error.
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Message 47284 - Posted: 23 Sep 2022, 15:37:04 UTC - in response to Message 47282.  
Last modified: 23 Sep 2022, 15:38:17 UTC

When you start Oracle VM Virtualbox Manager,
open the file-entry and then open the manager for virtual medien entry.
you see > ATLAS_vbox_2.02_image.vdi (multiattach entry)
When you click on this >.
See you a file with yellow triangle?
This file have to be deleted.
Every time a Atlas-Task is starting, and this file exists, the Task errored out.
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Message 47286 - Posted: 24 Sep 2022, 3:28:06 UTC - in response to Message 47284.  

thank you.

Thanks to you, the problem was solved.

have a good day :)
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Message 49070 - Posted: 25 Dec 2023, 16:39:17 UTC

2023-12-25 13:52:55 (52844): Guest Log: *** Starting ATLAS job. (PandaID=6060775933 taskID=36100436) ***
2023-12-25 13:57:48 (52844): VM state change detected. (old = 'running', new = 'paused')
2023-12-25 13:58:22 (52844): VM is no longer is a running state. It is in 'stuck'.
2023-12-25 13:58:22 (52844): VM state change detected. (old = 'paused', new = 'stuck')
2023-12-25 13:58:22 (52844): Powering off VM.
2023-12-25 13:58:22 (52844): Deregistering VM. (boinc_d3773468fc1a1600, slot#18)

When is stucking active?
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Message 49235 - Posted: 23 Jan 2024, 12:33:18 UTC - in response to Message 49070.  

Prozessorzeit
00:00:09
Prozessor-Zeit seit dem letzten Checkpoint
00:00:09
bisherige Laufzeit
00:13:05
No events running!
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Message 49266 - Posted: 25 Jan 2024, 18:37:55 UTC - in response to Message 49235.  

2024-01-25 18:53:43 (28384): Guest Log: [INFO] Probing /cvmfs/atlas.cern.ch... OK
2024-01-25 18:53:43 (28384): Guest Log: [INFO] Detected branch: prod
2024-01-25 18:56:39 (28384): Guest Log: [DEBUG] Failed to copy ATLASJobWrapper-prod.sh
2024-01-25 18:56:39 (28384): Guest Log: [DEBUG] VM early shutdown initiated due to previous errors.
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