Message boards : Number crunching : Download Server Offline?
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keputnam

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Message 43116 - Posted: 28 Jul 2020, 19:49:49 UTC

BOINC is attempting to download a new WU

7/28/2020 12:32:12 PM | LHC@home | Started download of
7/28/2020 12:37:17 PM | | Project communication failed: attempting access to reference site
7/28/2020 12:37:19 PM | | Internet access OK - project servers may be temporarily down.


Server Status page says the download server is GREEN
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Falconet

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Message 43118 - Posted: 28 Jul 2020, 20:22:19 UTC - in response to Message 43116.  

Worked fine just now.
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keputnam

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Message 43120 - Posted: 28 Jul 2020, 22:16:13 UTC - in response to Message 43118.  

Still get a failure to connect error
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computezrmle
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Message 43122 - Posted: 29 Jul 2020, 6:29:19 UTC - in response to Message 43120.  

This is from one of your logfiles:
https://lhcathome.cern.ch/lhcathome/result.php?resultid=280021196
2020-07-28 08:36:50 (13084): Stopping VM.
08:37:02 (13084): BOINC client no longer exists - exiting
08:37:02 (13084): timer handler: client dead, exiting
2020-07-28 08:37:08 (13084): Error in stop VM for VM: -108
Command:
VBoxManage -q controlvm "boinc_53134a011f3d4cb4" savestate
Output:
0%...10%...20%...30%...40%...50%...60%...70%...80%...90%...
2020-07-28 08:37:08 (13084): VM did not stop when requested.

It looks like your BOINC client has been shut down but there wasn't enough time to completely shut down the VM.
Things like that often leave garbage around which cause problems in new sessions.

The advice would be
- to pause all tasks from all projects that are not yet started
- to let all running tasks finish and report them
- to shut down the BOINC client

The /slots/x/ directories should now be empty.
If not, the content is either garbage or a task is not yet finished.


If no running/paused tasks are left and the BOINC client has been shut down the directories below /slots/ can be removed.
Then restart your BOINC client and resume the tasks.
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Message boards : Number crunching : Download Server Offline?


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