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computezrmle
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An example that gets a file from CERN:
telnet lhchomeproxy.cern.ch 3125
Trying 128.142.168.203...
Connected to lhchomeproxy.cern.ch.
Escape character is '^]'.
GET http://cvmfs-stratum-one.cern.ch/cvmfs/grid.cern.ch/.cvmfspublished HTTP/1.0
Host: cvmfs-stratum-one.cern.ch
HTTP/1.1 200 OK
Date: Wed, 21 Dec 2016 16:43:59 GMT
Accept-Ranges: bytes
Content-Length: 515
Content-Type: application/x-cvmfs
Server: Apache/2.4.6 (CentOS) mod_wsgi/3.4 Python/2.7.5
Expires: Wed, 21 Dec 2016 16:46:07 GMT
Cache-Control: max-age=120
X-Cache: MISS from front08.cern.ch
X-Cache-Lookup: HIT from front08.cern.ch:80
Age: 24
X-Cache: HIT from vocms0323.cern.ch/3
Via: 1.1 front08.cern.ch (squid/3.5.20), 1.1 vocms0323.cern.ch/3 (squid/frontier-squid-3.5.22-2.1)
Connection: close
Followed by the contents of .cvmfspublished
Connection closed by foreign host.
Now /cvmfs/grid.cern.ch/vc/sbin/bootstrap
telnet lhchomeproxy.cern.ch 3125
Trying 128.142.168.203...
Connected to lhchomeproxy.cern.ch.
Escape character is '^]'.
GET http://cvmfs-stratum-one.cern.ch/cvmfs/grid.cern.ch/vc/sbin/bootstrap HTTP/1.0
Host: cvmfs-stratum-one.cern.ch
HTTP/1.1 404 Not Found
Date: Wed, 21 Dec 2016 16:47:47 GMT
Server: Apache/2.4.6 (CentOS) mod_wsgi/3.4 Python/2.7.5
Content-Length: 234
Content-Type: text/html; charset=iso-8859-1
X-Cache: MISS from front15.cern.ch
X-Cache-Lookup: MISS from front15.cern.ch:80
X-Cache: MISS from vocms0323.cern.ch/3
Via: 1.1 front15.cern.ch (squid/3.5.20), 1.1 vocms0323.cern.ch/3 (squid/frontier-squid-3.5.22-2.1)
Connection: close
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL /cvmfs/grid.cern.ch/vc/sbin/bootstrap was not found on this server.</p>
</body></html>
Connection closed by foreign host.
Either an incomplete/wrong URL or the file is not where it should be.
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Jesse Viviano
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I typed "ping grid.cern.ch" into PowerShell. The IP address it found was 198.105.244.130, and all pings were lost.
Typing "nslookup grid.cern.ch" returns the following text:
Server: dsldevice.attlocal.net
Address: 192.168.1.254
Non-authoritative answer:
Name: grid.cern.ch
Addresses: 198.105.244.130
198.105.254.130
I was able to connect to http://lhchomeproxy.cern.ch:3125/ using my browser and telnet to lhchomeproxy.cern.ch port 3125 as well.
Typing nslookup lhchomeproxy.cern.ch results in the following text:
Server: dsldevice.attlocal.net
Address: 192.168.1.254
Non-authoritative answer:
Name: cmsextproxy.cern.ch
Addresses: 128.142.168.203
128.142.168.202
Aliases: lhchomeproxy.cern.ch
I tried to investigate to see if there are any DNS problems. I got a report at http://www.dnsstuff.com/tools#dnsReport|type=domain&&value=lhchomeproxy.cern.ch that had an interesting warning that could be causing DNS to be slower than needed. The warning is on a test named "NS matches parent list". I wonder if the delay caused by this potential problem might be causing our error.
I found out where the bad DNS response came from for grid.cern.ch: AT&T uses DNS hijacking for its DNS Error Assist service to try to help web browsers go to the correct web page when they mistype a web address, but this breaks standard behavior that relies on having a proper DNS error when something is wrong. I am shutting that down on our family's account.
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computezrmle
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There is no DNS entry for grid.cern.ch, 198.105.244.130 or 198.105.244.130.
At least from outside the CERN network.
Therefore a ping will not work.
dig @8.8.8.8 grid.cern.ch.
; <<>> DiG 9.9.9-P1 <<>> @8.8.8.8 grid.cern.ch.
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 41832
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;grid.cern.ch. IN A
;; AUTHORITY SECTION:
cern.ch. 1799 IN SOA ext-dns-1.cern.ch. external-dns.cern.ch. 2013266176 1200 300 2419200 10800
;; Query time: 84 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Wed Dec 21 18:52:49 CET 2016
;; MSG SIZE rcvd: 100
dig @8.8.8.8 -x 198.105.244.130
; <<>> DiG 9.9.9-P1 <<>> @8.8.8.8 -x 198.105.244.130
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 11854
;; flags: qr rd ra ad; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;130.244.105.198.in-addr.arpa. IN PTR
;; AUTHORITY SECTION:
198.in-addr.arpa. 1785 IN SOA z.arin.net. dns-ops.arin.net. 2016103225 1800 900 691200 10800
;; Query time: 40 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Wed Dec 21 18:52:16 CET 2016
;; MSG SIZE rcvd: 111
dig @8.8.8.8 -x 198.105.244.130
; <<>> DiG 9.9.9-P1 <<>> @8.8.8.8 -x 198.105.254.130
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 15703
;; flags: qr rd ra ad; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;130.254.105.198.in-addr.arpa. IN PTR
;; AUTHORITY SECTION:
198.in-addr.arpa. 1797 IN SOA z.arin.net. dns-ops.arin.net. 2016103226 1800 900 691200 10800
;; Query time: 101 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Wed Dec 21 18:55:27 CET 2016
;; MSG SIZE rcvd: 111
The DNS query for lhchomeproxy.cern.ch is ok as it is an alias for cmsextproxy.cern.ch
dig @8.8.8.8 lhchomeproxy.cern.ch
; <<>> DiG 9.9.9-P1 <<>> @8.8.8.8 lhchomeproxy.cern.ch
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 33358
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;lhchomeproxy.cern.ch. IN A
;; ANSWER SECTION:
lhchomeproxy.cern.ch. 10799 IN CNAME cmsextproxy.cern.ch.
cmsextproxy.cern.ch. 59 IN A 128.142.168.203
cmsextproxy.cern.ch. 59 IN A 128.142.168.202
;; Query time: 126 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Wed Dec 21 19:06:20 CET 2016
;; MSG SIZE rcvd: 107
As Ivan wrote the cvmfs files are wrapped in an URL like http://cvmfs-stratum-one.cern.ch/cvmfs/grid.cern.ch/filename.
Therefore and because of the missing DNS entry you will not be able to retreive a file directly from http://grid.cern.ch/filename.
I would try a project reset to ensure the VM is not corrupt.
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ivan
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There is no DNS entry for grid.cern.ch, 198.105.244.130 or 198.105.244.130.
At least from outside the CERN network.
Therefore a ping will not work.
I used whois on a cygwin system to get the Boulder, CO information.
As Ivan wrote the cvmfs files are wrapped in an URL like http://cvmfs-stratum-one.cern.ch/cvmfs/grid.cern.ch/filename.
Therefore and because of the missing DNS entry you will not be able to retreive a file directly from http://grid.cern.ch/filename.
I would try a project reset to ensure the VM is not corrupt.
Hey, I'm supposed to say that!
 
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ivan
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Either an incomplete/wrong URL or the file is not where it should be.
Interesting sleuthing! I know it exists because I can see it on one of my servers that runs cvmfs, and also after logging in to one of my running VMs. This is getting beyond my pay grade, I hope it give Laurence or Nils a hint.
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computezrmle
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I searched through my proxy logs.
That file was not requested by any of my VMs during the last 3 weeks.
If it is necessary it is included in the VM itself or included/packed in another URL, I guess.
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Jesse Viviano
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I have been repeatedly resetting the project to no avail. I still get errors so I have temporarily detached until I see signs that this has been resolved to avoid damaging the project further.
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 Laurence
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I just tried to ping grid.cern.ch, and all of the pings failed. Is there a firewall in between my computer and that server dropping pings?
Yes, the external firewall at CERN does not allow ping traffic through. You would need to try to connect directly to the port with something like netcat.
Is grid.cern.ch down? DNS was able to resolve that server's IP address as 198.105.244.130. I am trying to see if there is a network issue between my computer and the server.
grid.cern.ch used as a namespace identifier rather than a hostname. To check CVMFS connectivity you could run the following Linux command.
nc -z -v -w 5 lhchomeproxy.cern.ch 3125
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Laurence
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I have been repeatedly resetting the project to no avail. I still get errors so I have temporarily detached until I see signs that this has been resolved to avoid damaging the project further.
Don't worry, you are not damaging the project. On the contrary, helping to solve issues that may affect others is extremely important work and your lost cycles are worth all the cycles we gain by fixing this for others. Unfortunately BOINC credit doesn't take this into consideration.
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Laurence
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I searched through my proxy logs.
That file was not requested by any of my VMs during the last 3 weeks.
If it is necessary it is included in the VM itself or included/packed in another URL, I guess.
Yes, this file is included in the VM and I have checked that it is available in CVMFS. As this issue is not affecting everyone, I am assuming that it is something to do with your local environment (network or machine). If this is a laptop, try in another location.
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Jesse Viviano
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Laurence
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It might be due to the installation of VirtualBox. Have you tried reinstalling it?
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Jesse Viviano
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I just upgraded from VirtualBox 5.1.10 to 5.1.12 today to see if that was the issue. I have run several successful tasks last week on 5.1.10. The upgrade did not solve the issue.
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Jesse Viviano
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I doubt that this is due to the installation of VirtualBox because I do run ATLAS@home, another project whose work units requires network connectivity instead of being properly self-contained like Cosmology@home, and its work units properly process even on my family's new gigabit fiber connection and my computer's gigabit Ethernet connection to that fiber connection.
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Jesse Viviano
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I briefly reverted to the Wi-Fi connection, and that did not solve the problem.
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Jesse Viviano
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I just did a complete uninstall and reinstall of VirtualBox, and that did not solve my problem.
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Harri Liljeroos
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I just installed vbox and extension to a new desktop host (version 5.0.18). The first Theory task failed with the missing heartbeat file error. This host is at the same location as my laptop which also is failing.
My other desktop is in a different location and does not have this problem with Theory tasks (it has an older version of vbox (5.0.12) and Boinc. I'm taking the laptop home for Christmas so I can test it from there.
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ivan
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I got something similar requesting bootstrap:
[eesridr:BOINC] > telnet lhchomeproxy.cern.ch 3125
Trying 128.142.168.202...
Connected to lhchomeproxy.cern.ch.
Escape character is '^]'.
GET http://cvmfs-stratum-one.cern.ch/cvmfs/grid.cern.ch/vc/sbin/bootstrap HTTP/1.0
HTTP/1.1 400 Bad Request
Server: squid/frontier-squid-3.5.22-2.1
Mime-Version: 1.0
Date: Thu, 22 Dec 2016 15:39:38 GMT
Content-Type: text/html;charset=utf-8
Content-Length: 4151
X-Squid-Error: ERR_INVALID_REQ 0
Vary: Accept-Language
Content-Language: en
X-Cache: MISS from vocms0322.cern.ch/3
Via: 1.1 vocms0322.cern.ch/3 (squid/frontier-squid-3.5.22-2.1)
Connection: close
ERROR: The requested URL could not be retrieved
ERROR
The requested URL could not be retrieved
Invalid Request error was encountered while trying to process the request:
GET http://cvmfs-stratum-one.cern.ch/cvmfs/grid.cern.ch/vc/sbin/bootstrap HTTP/1.0
Some possible problems are:
Missing or unknown request method.
Missing URL.
Missing HTTP Identifier (HTTP/1.0).
Request is too large.
Content-Length missing for POST or PUT requests.
Illegal character in hostname; underscores are not allowed.
HTTP/1.1 Expect: feature is being asked from an HTTP/1.0 software.
Your cache administrator is squid.
Connection closed by foreign host.
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ivan
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Hmm, no, that was a 400 not a 404. Guess I messed up.
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computezrmle
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Hmm, no, that was a 400 not a 404. Guess I messed up.
Did you hit "return" twice after the last input line?
GET http://cvmfs-stratum-one.cern.ch/cvmfs/grid.cern.ch/vc/sbin/bootstrap HTTP/1.0<hit return>
<hit return again>
I can´t reproduce the 400.
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