Message boards : CMS Application : Tasks failing with "App is not supported"
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Message 52598 - Posted: 28 Oct 2025, 19:31:49 UTC

2025-10-29 02:42:25 (2808817): Guest Log: BIOS: Boot : bseqnr=1, bootseq=0032
2025-10-29 02:42:25 (2808817): Guest Log: BIOS: Booting from Hard Disk...
2025-10-29 02:42:27 (2808817): Guest Log: BIOS: KBD: unsupported int 16h function 03
2025-10-29 02:42:27 (2808817): Guest Log: BIOS: AX=0305 BX=0000 CX=0000 DX=0000
2025-10-29 02:42:49 (2808817): Guest Log: vgdrvHeartbeatInit: Setting up heartbeat to trigger every 2000 milliseconds
2025-10-29 02:42:49 (2808817): Guest Log: vboxguest: misc device minor 56, IRQ 20, I/O port d020, MMIO at 00000000f0400000 (size 0x400000)
2025-10-29 02:42:49 (2808817): Guest Log: VBoxService 5.2.6 r120293 (verbosity: 0) linux.amd64 (Jan 15 2018 14:51:00) release log
2025-10-29 02:42:49 (2808817): Guest Log: 00:00:00.000473 main Log opened 2025-10-28T15:42:48.807452000Z
2025-10-29 02:42:49 (2808817): Guest Log: 00:00:00.000651 main OS Product: Linux
2025-10-29 02:42:49 (2808817): Guest Log: 00:00:00.000676 main OS Release: 4.14.232-19.cernvm.x86_64
2025-10-29 02:42:49 (2808817): Guest Log: 00:00:00.000692 main OS Version: #1 SMP Fri Apr 30 17:12:25 CEST 2021
2025-10-29 02:42:49 (2808817): Guest Log: 00:00:00.000706 main Executable: /usr/sbin/VBoxService
2025-10-29 02:42:49 (2808817): Guest Log: 00:00:00.000707 main Process ID: 2291
2025-10-29 02:42:49 (2808817): Guest Log: 00:00:00.000707 main Package type: LINUX_64BITS_GENERIC
2025-10-29 02:42:49 (2808817): Guest Log: 00:00:00.001884 main 5.2.6 r120293 started. Verbose level = 0
2025-10-29 02:43:09 (2808817): Guest Log: [INFO] Mounting the shared directory
2025-10-29 02:43:09 (2808817): Guest Log: [INFO] Shared directory mounted, enabling vboxmonitor
2025-10-29 02:43:09 (2808817): Guest Log: [INFO] Sourcing essential functions from /cvmfs/grid.cern.ch
2025-10-29 02:43:10 (2808817): Guest Log: [INFO] Testing connection to cern.ch
2025-10-29 02:43:10 (2808817): Guest Log: [INFO] Testing connection to VCCS
2025-10-29 02:43:11 (2808817): Guest Log: [INFO] Testing connection to HTCondor
2025-10-29 02:43:11 (2808817): Guest Log: [INFO] Testing connection to WMAgent
2025-10-29 02:43:12 (2808817): Guest Log: [INFO] Testing connection to EOSCMS
2025-10-29 02:43:12 (2808817): Guest Log: [INFO] Testing connection to CMS-Factory
2025-10-29 02:43:13 (2808817): Guest Log: [INFO] Testing connection to CMS-Frontier
2025-10-29 02:43:13 (2808817): Guest Log: [INFO] Testing connection to Frontier
2025-10-29 02:43:13 (2808817): Guest Log: [INFO] Testing connection to http://cms-frontier.openhtc.io:8080/FrontierProd/Frontier/
2025-10-29 02:43:15 (2808817): Guest Log: [INFO] Requesting an X509 credential from LHC@home
2025-10-29 02:43:17 (2808817): Guest Log: [ERROR] App is not supported. Shutting down!

https://lhcathome.cern.ch/lhcathome/result.php?resultid=429913588
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Message 52621 - Posted: 3 Nov 2025, 15:47:14 UTC - in response to Message 52598.  

Yes, I noticed that myself, but with the deployment of a new wrapper script it soon went away.
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Message boards : CMS Application : Tasks failing with "App is not supported"


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