Message boards : News : Server outage Wednesday
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Profile Nils Høimyr
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Message 42630 - Posted: 27 May 2020, 17:59:14 UTC

Due to a failure of a database storage system, a number of database services at CERN failed on Wednesday afternoon. The LHC@home servers were affected as well, as the BOINC database was unavailable and requests timed out.

Sorry for the trouble and happy crunching!
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Erich56

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Message 42634 - Posted: 27 May 2020, 18:43:12 UTC - in response to Message 42630.  

Due to a failure of a database storage system, a number of database services at CERN failed on Wednesday afternoon. The LHC@home servers were affected as well, as the BOINC database was unavailable and requests timed out.
Sorry for the trouble and happy crunching!

Nils, the problem still persists, though. Here, neither ATLAS nor CMS tasks are working.
Any idea when it will be solved?
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Message 42636 - Posted: 27 May 2020, 19:16:11 UTC

+1

Atlas tasks fail with validation error immediately.
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Message 42637 - Posted: 27 May 2020, 21:23:26 UTC

same problem
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Profile Nils Høimyr
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Message 42644 - Posted: 28 May 2020, 6:04:03 UTC - in response to Message 42637.  

Sorry, ATLAS and CMS validation require other databases that were recovered later yesterday. Should be all good this morning.
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Message 42647 - Posted: 28 May 2020, 6:25:46 UTC

Unfortunately the Frontier database services that ATLAS (and I guess CMS) tasks use while they are running are still down this morning. Hopefully this will be fixed soon when the relevant experts start work.
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Message boards : News : Server outage Wednesday


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