Questions and Answers : Windows : Only errors with all my tasks
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Mehdi

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Message 41327 - Posted: 22 Jan 2020, 18:29:58 UTC

Hello to every one,

I am encountering only errors since a few weeks, could anyone help ?

Stderr output

<core_client_version>7.14.2</core_client_version>
<![CDATA[
<message>
Fonction incorrecte.
(0x1) - exit code 1 (0x1)</message>
<stderr_txt>
2020-01-22 19:15:08 (1068): Detected: vboxwrapper 26197
2020-01-22 19:15:08 (1068): Detected: BOINC client v7.7
2020-01-22 19:15:09 (1068): Detected: VirtualBox VboxManage Interface (Version: 6.1.2)
2020-01-22 19:15:09 (1068): Successfully copied 'init_data.xml' to the shared directory.
2020-01-22 19:15:11 (1068): Create VM. (boinc_9c30eb1f9e1d4746, slot#0)
2020-01-22 19:15:11 (1068): Setting Memory Size for VM. (6600MB)
2020-01-22 19:15:12 (1068): Setting CPU Count for VM. (4)
2020-01-22 19:15:12 (1068): Setting Chipset Options for VM.
2020-01-22 19:15:12 (1068): Setting Boot Options for VM.
2020-01-22 19:15:13 (1068): Setting Network Configuration for NAT.
2020-01-22 19:15:13 (1068): Enabling VM Network Access.
2020-01-22 19:15:13 (1068): Disabling USB Support for VM.
2020-01-22 19:15:13 (1068): Disabling COM Port Support for VM.
2020-01-22 19:15:14 (1068): Disabling LPT Port Support for VM.
2020-01-22 19:15:14 (1068): Disabling Audio Support for VM.
2020-01-22 19:15:14 (1068): Disabling Clipboard Support for VM.
2020-01-22 19:15:15 (1068): Disabling Drag and Drop Support for VM.
2020-01-22 19:15:15 (1068): Adding storage controller(s) to VM.
2020-01-22 19:15:16 (1068): Adding virtual disk drive to VM. (vm_image.vdi)
2020-01-22 19:15:16 (1068): Adding VirtualBox Guest Additions to VM.
2020-01-22 19:15:16 (1068): Adding network bandwidth throttle group to VM. (Defaulting to 1024GB)
2020-01-22 19:15:16 (1068): forwarding host port 50503 to guest port 80
2020-01-22 19:15:17 (1068): Enabling remote desktop for VM.
2020-01-22 19:15:17 (1068): Required extension pack not installed, remote desktop not enabled.
2020-01-22 19:15:17 (1068): Enabling shared directory for VM.
2020-01-22 19:15:17 (1068): Starting VM using VBoxManage interface. (boinc_9c30eb1f9e1d4746, slot#0)
2020-01-22 19:15:18 (1068): Error in start VM for VM: 1
Command:
VBoxManage -q startvm "boinc_9c30eb1f9e1d4746" --type headless
Output:
Waiting for VM "boinc_9c30eb1f9e1d4746" to power on...
VBoxManage.exe: error: The virtual machine 'boinc_9c30eb1f9e1d4746' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'C:\ProgramData\BOINC\slots\0\boinc_9c30eb1f9e1d4746\Logs\VBoxHardening.log'
VBoxManage.exe: error: Details: code E_FAIL (0x80004005), component MachineWrap, interface IMachine

2020-01-22 19:15:18 (1068): VM failed to start.
2020-01-22 19:15:18 (1068): Could not start
2020-01-22 19:15:18 (1068): ERROR: VM failed to start
2020-01-22 19:15:18 (1068): Powering off VM.
2020-01-22 19:15:18 (1068): Deregistering VM. (boinc_9c30eb1f9e1d4746, slot#0)
2020-01-22 19:15:18 (1068): Removing network bandwidth throttle group from VM.
2020-01-22 19:15:18 (1068): Removing VM from VirtualBox.






Thank you in advance !
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Crystal Pellet
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Message 41328 - Posted: 22 Jan 2020, 20:31:44 UTC - in response to Message 41327.  

Your error tasks are all ATLAS. The valids are all Theory tasks, so switch to only Theory (+evt. Sixtrack) in your preferences.

It seems your machine has enough memory available, but maybe BOINC is not allowed to use enough of that? ATLAS needs 6600 MB for a 4-core task.
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Mehdi

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Message 41329 - Posted: 22 Jan 2020, 20:38:55 UTC - in response to Message 41328.  

Thanks for your response. For Months the Atlas and Theory were both working perfectly well. Indeed the most of the last tasks are from Atlas, but the last theory ones were failing too.

I have no idea why everything is failing. I wonder if it's linked Virtual box which generates the problem
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Crystal Pellet
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Message 41330 - Posted: 22 Jan 2020, 21:29:43 UTC

Maybe you have to cleanup.
Don't request new LHC-work for which VBox is used.
When all tasks are gone, stop BOINC's client, open VirtualBox Manager and have a look in the File menu for Virtual Media manager.
Maybe you see there several virtual hard disks with an exclamation mark. Remove them all and try again with 1 Theory task.
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Mehdi

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Message 41363 - Posted: 26 Jan 2020, 8:56:27 UTC

Done that but my Virtual boxe is completely empty, there's no virtual machine on the left of the VBOX window, so nothing to erase.

Do you know how to add a machine ? because when I launch BOINC and keep watching on VBOX, there's no "new" virtual machine popping up, and I guess that's not normal

Nice day



[/img]
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AuxRx

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Message 41364 - Posted: 26 Jan 2020, 10:31:40 UTC - in response to Message 41363.  

Sorry to be pedantic, but did you already go over and verify Yeti's Checklist?
https://lhcathome.cern.ch/lhcathome/forum_thread.php?id=4161

It's really thorough and should catch most issues.

Are you using any customized preferences e.g. app_config?

BTW, concerning your previous question: yes, once Atlas is running tasks will finish with random percentages short of 100%. The way the Atlas is setup at the moment, each task contains 200 events to be simulated. Once those are completed, the task stops. You can also check what is going inside the VM as well as the current progress with Vbox Extensions - Yeti's Checklist will teach you how to do so. But we need to get Atlas running first!
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Message 41365 - Posted: 26 Jan 2020, 10:35:00 UTC - in response to Message 41363.  

You don't have to add a virtual machine yourself. BOINC is doing that for you. It tries that, but in you result:
VBoxManage.exe: error: The virtual machine 'boinc_b40b65bfe418f97a' has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in 'C:\ProgramData\BOINC\slots\0\boinc_b40b65bfe418f97a\Logs\VBoxHardening.log'

Since Theory was working well before, did you change something? Did you enable Hyper-V from Windows 10?

Try with Theory first and you could have a read here: https://lhcathome.cern.ch/lhcathome/forum_thread.php?id=4161&postid=29359
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Andrew

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Message 41982 - Posted: 23 Mar 2020, 0:28:57 UTC

I've been having similar issues since I started up this project. Most notably with Theory Simulations and ATLAS. From a quick glance, a lot of it appears to be related with vbox, but I'm not going to pretend I know enough to really understand the cause of the issue. I've been able to see some success by forcing a vbox sim to run one at a time. Status typically ending with Error while computing. I'm seeing a fair amount of "unknown error code" in my exit status. A lot of these appear to end at a 20 second run time. These outputs are fairly long, so I'm not sure what section or all of it would be helpful in diagnosing the issue.
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maeax

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Message 41983 - Posted: 23 Mar 2020, 0:57:42 UTC - in response to Message 41982.  

Welcome Andrew,
you have to enable in the prefs of LHC to show your Computer.
Should LHC@home show your computers on its web site?
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Questions and Answers : Windows : Only errors with all my tasks


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