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Profile Nils Høimyr
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Message 33296 - Posted: 13 Dec 2017, 8:46:45 UTC

Due to a too aggressive spam-cleaning campaign (our fault), we have accidentally deleted some valid accounts on Monday. We have restored a backup copy of the BOINC database, and will recover the missing account data.

If you get a message "missing account key" from your BOINC client, you may be affected. We expect that we can fix this later today, once we have verified the data sets. Hence there is no need to register again.

My apologies for this mishap.
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Mogens Dam

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Message 33303 - Posted: 13 Dec 2017, 10:42:44 UTC - in response to Message 33296.  

Could this also explain why my computer today suddenly cannot get rid of its jobs?
It tells me "Internet access OK - project servers may be temporarily down"
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Profile Nils Høimyr
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Message 33304 - Posted: 13 Dec 2017, 10:56:08 UTC - in response to Message 33303.  

The missing accounts should now all be back. For those of you who registered again, we have appended the old credit to your new accounts.

Regarding the file upload back-off today, it is unrelated to accounts, but due to a crash of a file server. (See the ATLAS application sub-forum.)
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Profile [AF>Amis des Lapins] Phil1966

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Message 33313 - Posted: 13 Dec 2017, 16:34:47 UTC

Thank You !
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WillM

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Message 33407 - Posted: 16 Dec 2017, 9:56:41 UTC - in response to Message 33296.  

Thanks for the info. I was really freaked out, good to know I wasn't losing my mind. :)
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Profile vaughan

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Message 33500 - Posted: 25 Dec 2017, 2:59:11 UTC

I still have two listing for LHC in bok's stats due to the overaggressive spam filtering you applied that wrecked my access. Please fix ASAP.
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Profile vaughan

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Message 33527 - Posted: 27 Dec 2017, 10:33:59 UTC - in response to Message 33500.  

bump - the problem STILL hasn't been fixed.
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Daniel U. Thibault

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Message 33652 - Posted: 4 Jan 2018, 15:58:35 UTC

How do I get two accounts merged? I created a new account (new e-address) because I did not know yet whether I could change the older account's e-address. Now I can't, because the new e-address "already exists", obviously.
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Kezine

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Message 33673 - Posted: 5 Jan 2018, 13:13:32 UTC

BUMP - Cannot change my account email address, i receive "Invalid password." as error (The password is good obviously). Is this a related issue ?
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enginerd

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Message 33733 - Posted: 9 Jan 2018, 0:43:40 UTC

BUMP
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Profile Laurence
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Message 33749 - Posted: 9 Jan 2018, 13:04:37 UTC - in response to Message 33673.  
Last modified: 10 Jan 2018, 8:36:35 UTC

I can confirm the "Invalid password" error and it seems to be a problem with the upstream code. An issue has been opened.
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Profile Laurence
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Message 33764 - Posted: 10 Jan 2018, 8:36:09 UTC - in response to Message 33749.  

A pull request has be made to the BOINC code base and a hot fix applied to the server.
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Kezine

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Message 33772 - Posted: 10 Jan 2018, 14:40:18 UTC

Still not resolved, but i managed to do it by replacing the password input field name (inside the HTML) by "password" before submiting the form.
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Profile Laurence
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Message 33783 - Posted: 11 Jan 2018, 13:32:40 UTC - in response to Message 33772.  

Your page may have been cached.
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Kezine

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Message 33793 - Posted: 12 Jan 2018, 8:58:10 UTC

I've checked on several Browser/PC/Network , the password field still have the wrong name (passwd) :/
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Profile Laurence
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Message 33872 - Posted: 15 Jan 2018, 12:44:11 UTC - in response to Message 33793.  

Please try again.
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Message boards : News : Missing accounts


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