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Missing accounts
Message board moderation
| Author | Message |
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 Nils HøimyrSend message Joined: 15 Jul 05 Posts: 232 Credit: 5,738,586 RAC: 201   |
Due to a too aggressive spam-cleaning campaign (our fault), we have accidentally deleted some valid accounts on Monday. We have restored a backup copy of the BOINC database, and will recover the missing account data. If you get a message "missing account key" from your BOINC client, you may be affected. We expect that we can fix this later today, once we have verified the data sets. Hence there is no need to register again. My apologies for this mishap. |
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Send message Joined: 1 Jul 14 Posts: 1 Credit: 7,831,288 RAC: 0 
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Could this also explain why my computer today suddenly cannot get rid of its jobs? It tells me "Internet access OK - project servers may be temporarily down" |
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Nils Høimyr Send message Joined: 15 Jul 05 Posts: 232 Credit: 5,738,586 RAC: 201 |
The missing accounts should now all be back. For those of you who registered again, we have appended the old credit to your new accounts. Regarding the file upload back-off today, it is unrelated to accounts, but due to a crash of a file server. (See the ATLAS application sub-forum.) |
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[AF>Amis des Lapins] Phil1966 Send message Joined: 23 Apr 10 Posts: 5 Credit: 1,349,240 RAC: 0 
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Thank You ! |
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Send message Joined: 15 Jun 09 Posts: 1 Credit: 925,721 RAC: 0 
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Thanks for the info. I was really freaked out, good to know I wasn't losing my mind. :) |
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vaughan Send message Joined: 18 Sep 04 Posts: 3 Credit: 7,366,238 RAC: 192
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I still have two listing for LHC in bok's stats due to the overaggressive spam filtering you applied that wrecked my access. Please fix ASAP. 
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vaughan Send message Joined: 18 Sep 04 Posts: 3 Credit: 7,366,238 RAC: 192
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bump - the problem STILL hasn't been fixed.
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Send message Joined: 14 Apr 11 Posts: 1 Credit: 447,868 RAC: 0 |
How do I get two accounts merged? I created a new account (new e-address) because I did not know yet whether I could change the older account's e-address. Now I can't, because the new e-address "already exists", obviously. |
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Send message Joined: 12 Dec 17 Posts: 4 Credit: 2,386,720 RAC: 8
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BUMP - Cannot change my account email address, i receive "Invalid password." as error (The password is good obviously). Is this a related issue ? |
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Send message Joined: 14 Jul 05 Posts: 2 Credit: 318,702 RAC: 0 |
BUMP |
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Laurence Send message Joined: 20 Jun 14 Posts: 355 Credit: 238,395 RAC: 0 |
I can confirm the "Invalid password" error and it seems to be a problem with the upstream code. An issue has been opened. |
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Laurence Send message Joined: 20 Jun 14 Posts: 355 Credit: 238,395 RAC: 0 |
A pull request has be made to the BOINC code base and a hot fix applied to the server. |
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Send message Joined: 12 Dec 17 Posts: 4 Credit: 2,386,720 RAC: 8
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Still not resolved, but i managed to do it by replacing the password input field name (inside the HTML) by "password" before submiting the form. |
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Laurence Send message Joined: 20 Jun 14 Posts: 355 Credit: 238,395 RAC: 0 |
Your page may have been cached. |
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Send message Joined: 12 Dec 17 Posts: 4 Credit: 2,386,720 RAC: 8
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I've checked on several Browser/PC/Network , the password field still have the wrong name (passwd) :/ |
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Laurence Send message Joined: 20 Jun 14 Posts: 355 Credit: 238,395 RAC: 0 |
Please try again. |
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