Server unavailable Tuesday 20/9 13:30 CET

Author	Message
Nils Høimyr Volunteer moderator Project administrator Project developer Project tester Send message Joined: 15 Jul 05 Posts: 242 Credit: 5,800,306 RAC: 0	Message 23137 - Posted: 19 Sep 2011, 14:07:45 UTC The BOINC server hosting the Sixtrack project will be unavailable for about 1/2 hour tomorrow Tuesday 20/9 13:30 CET for an intervention on the server. This implies that the forums and project web-site also will be unavailable during the intervention. Thanks for your understanding and welcome back soon! Greetings, Nils [LHC@home server support team] ID: 23137 · Reply Quote

Nils Høimyr Volunteer moderator Project administrator Project developer Project tester Send message Joined: 15 Jul 05 Posts: 242 Credit: 5,800,306 RAC: 0	Message 23149 - Posted: 20 Sep 2011, 14:45:30 UTC - in response to Message 23137. Sorry, this operation took much longer than expected. The server is up again. ID: 23149 · Reply Quote

Robert Pick Send message Joined: 1 Dec 05 Posts: 62 Credit: 11,441,504 RAC: 2,229	Message 23150 - Posted: 20 Sep 2011, 15:01:47 UTC - in response to Message 23149. Well done!!!!!! Pick ID: 23150 · Reply Quote

Conan Send message Joined: 6 Jul 06 Posts: 108 Credit: 663,175 RAC: 91	Message 23156 - Posted: 20 Sep 2011, 22:01:00 UTC Last modified: 20 Sep 2011, 22:20:49 UTC Are you sure it is back up? I am unable to upload results as it says the Project servers may be temporarily down This has been going on for many hours. I have a 17 hour WU and many smaller ones to send back and don't want to lose them (even if I wont get much credit for them (credit here is way too low)). Conan (edit:- strangely this problem appears to be only affecting my two Linux machines, can't confirm Windows as I only have one WU left and it will take another 5 hours to finish, only since the Tuesday Server work) ID: 23156 · Reply Quote

Conan Send message Joined: 6 Jul 06 Posts: 108 Credit: 663,175 RAC: 91	Message 23163 - Posted: 21 Sep 2011, 3:38:17 UTC I still am unable to upload any work to the project, same problem with Project servers maybe temporarily down Conan ID: 23163 · Reply Quote

metalius Send message Joined: 3 Oct 06 Posts: 101 Credit: 8,994,231 RAC: 498	Message 23164 - Posted: 21 Sep 2011, 4:43:39 UTC Last modified: 21 Sep 2011, 4:43:49 UTC I can not upload too. Server status shows OK for all of processes, but I got messages: 21/09/2011 07:36:24 \| LHC@home 1.0 \| Temporarily failed upload of w3_weak3_collision_err_bb__19__s__64.31_59.32__6_8__6__54_1_sixvf_boinc184871_0_0: connect() failed 21/09/2011 07:36:24 \| LHC@home 1.0 \| Backing off 11 min 32 sec on upload of w3_weak3_collision_err_bb__19__s__64.31_59.32__6_8__6__54_1_sixvf_boinc184871_0_0 21/09/2011 07:36:26 \| \| Internet access OK - project servers may be temporarily down. ID: 23164 · Reply Quote

jujube Send message Joined: 25 Jan 11 Posts: 179 Credit: 83,858 RAC: 0	Message 23165 - Posted: 21 Sep 2011, 5:32:37 UTC - in response to Message 23164. Last modified: 21 Sep 2011, 5:33:42 UTC The server status page shows the upload/download server is up and running. Try the following URL in your browser and see what you get: http://lhcathomeclassic.cern.ch/sixtrack_cgi/file_upload_handler I get: <data_server_reply> <status>1</status> <message>no command</message> </data_server_reply> which I think means file_upload_handler is functioning properly. ID: 23165 · Reply Quote

metalius Send message Joined: 3 Oct 06 Posts: 101 Credit: 8,994,231 RAC: 498	Message 23166 - Posted: 21 Sep 2011, 6:21:50 UTC - in response to Message 23165. Try the following URL in your browser and see what you get: http://lhcathomeclassic.cern.ch/sixtrack_cgi/file_upload_handler I get: <data_server_reply> <status>1</status> <message>no command</message> </data_server_reply> I get the same, but several (NOT ALL) hosts can not upload! I see connect() failed again and again. Panic mode is on. ID: 23166 · Reply Quote

jujube Send message Joined: 25 Jan 11 Posts: 179 Credit: 83,858 RAC: 0	Message 23167 - Posted: 21 Sep 2011, 6:50:04 UTC - in response to Message 23166. Last modified: 21 Sep 2011, 6:52:58 UTC Did you put http://lhcathomeclassic.cern.ch/sixtrack_cgi/file_upload_handler in a browser on the machines that cannot upload? Have you tried rebooting the OS? ID: 23167 · Reply Quote

metalius Send message Joined: 3 Oct 06 Posts: 101 Credit: 8,994,231 RAC: 498	Message 23168 - Posted: 21 Sep 2011, 9:07:22 UTC - in response to Message 23167. Did you put http://lhcathomeclassic.cern.ch/sixtrack_cgi/file_upload_handler in a browser on the machines that cannot upload? Yes! Have you tried rebooting the OS? No! But I will try right now. Thank You! ID: 23168 · Reply Quote

metalius Send message Joined: 3 Oct 06 Posts: 101 Credit: 8,994,231 RAC: 498	Message 23169 - Posted: 21 Sep 2011, 10:09:45 UTC jujube! OS reboot helps! It looks like - You know all here... :-) Thank You very much! ID: 23169 · Reply Quote

Krunchin-Keith [USA] Volunteer moderator Project tester Volunteer developer Volunteer tester Send message Joined: 2 Sep 04 Posts: 209 Credit: 1,482,496 RAC: 0	Message 23170 - Posted: 21 Sep 2011, 11:49:59 UTC - in response to Message 23166. Try the following URL in your browser and see what you get: http://lhcathomeclassic.cern.ch/sixtrack_cgi/file_upload_handler I get: <data_server_reply> <status>1</status> <message>no command</message> </data_server_reply> I get the same, but several (NOT ALL) hosts can not upload! I see connect() failed again and again. Panic mode is on. Which hosts are ok and which have trouble by client version, is it a particular version client with the error ? ID: 23170 · Reply Quote

metalius Send message Joined: 3 Oct 06 Posts: 101 Credit: 8,994,231 RAC: 498	Message 23171 - Posted: 21 Sep 2011, 12:25:47 UTC - in response to Message 23170. Which hosts are ok and which have trouble by client version, is it a particular version client with the error ? Hosts Ok - from 6.2.19 to 6.12.33. Hosts not Ok - 6.2.19 and 6.10.18. Upload problem disappears after restarting of BOINC. ID: 23171 · Reply Quote

Conan Send message Joined: 6 Jul 06 Posts: 108 Credit: 663,175 RAC: 91	Message 23172 - Posted: 21 Sep 2011, 12:41:36 UTC Mine were Linux and both machines required BOINC to be restarted, only affected LHC, no other projects were affected. Conan ID: 23172 · Reply Quote

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