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Message 15528 - Posted: 18 Nov 2006, 18:09:25 UTC

Problem is still happening! (and there is another thread about it)
This problem is making server load worse (host table in database is probably super-big by now) and also I think this is the reason why there are no stats. XML stats for hosts would be also extremely large.
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Message 15530 - Posted: 18 Nov 2006, 18:52:15 UTC - in response to Message 15252.  

So a detailed method to stop this happening is as follows:

1. Stop BOINC.

2. Go to the website and merge all the hosts that are clones of the same machine.

3. Note the hostid of the merged machine.

4. Edit client_state.xml in the BOINC directory/folder. One way to do this is to open it with notepad. Another is to double click on it to open it in IE, then use View Source which will open it in notepad for edit.

5. Look for <hostid>nnnnn</hostid> where nnnnn is a number, under the LHC section of the file. If you are using notepad, one way to do this is to use ctrl-F for find, then enter lhcatnome in the search box and hit return; clear the search box and enter hostid and hit return.

6. If nnnnn matches your hostid from the merge, you have done, exit without saving and restart BOINC

7. Otherwise, change nnnnn to the number you noted earlier, exit with saving the changes and restart BOINC.

If the above contains too much detail, it wasn't written for you ;-)

River~~

This method works perfectly. But why is host id 0 in the first place? This is obviously a problem that comes from server, and affects server. I don't care having a hundred hosts on my account, but server is affected by having to store two million hosts on database. So it's admins who have to fix it, and who would be interested in having it fixed.
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Message 15555 - Posted: 18 Nov 2006, 22:19:18 UTC - in response to Message 15528.  

Problem is still happening! (and there is another thread about it)
This problem is making server load worse (host table in database is probably super-big by now) and also I think this is the reason why there are no stats. XML stats for hosts would be also extremely large.



Since there seems to be no post from someone _not_ experiencing the problem, I thought I'd point out that this not happening to everyone. It might be interesting to see if there are any patterns to the host duplication. . .

I have never had any of my hosts duplicated for no reason. My main host is using client Version 5.4.11 on windows xp. All of my hosts since the problem started have been windows of various versions.
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Message 15556 - Posted: 18 Nov 2006, 22:57:00 UTC - in response to Message 15555.  

Since there seems to be no post from someone _not_ experiencing the problem, I thought I'd point out that this not happening to everyone. It might be interesting to see if there are any patterns to the host duplication. . .
I think, the point is the hostid "0" stored at the client. There has been a combination of some newer version of the client with an old version of the server software, that could create such an entry. In the meantime the client was updated further and the server software too. "Uptodate" software will correct the entry - but both sides have to be updated. Now LHC seems to be the project with the oldest server version still around. The only other servers I've seen this error are Sztaki and Leiden which too have rather old software at the server.

Norbert

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Message 15561 - Posted: 19 Nov 2006, 7:45:28 UTC

For me this problem occured when i did a clean install of the windows.
Until this happend it was fine.
This was with 5.4.9 on a works p.c. and also 5.4.11 on my home one.
Both times the above fix worked for me although in the boinc manager the host total graph on the stats tab is not updating.
Could it be that this is partially to blame for the stats problem?

Phanteks Luxe 2, AMD 3700x, MSI 2070 super X trio, 32gb Corsiar vengance RGB pro, watercooled.
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Message 15562 - Posted: 19 Nov 2006, 8:11:53 UTC

Looking at people's reports of this, here and in other threads, I think the general experience is that this happens to new hosts.

By "new hosts" I include hosts that are genuinely new to LHC, hosts that return after a detach/attach, and hosts where the entire BOINC directory is re-installed, or after a clean re-install of the operating system.

By "new hosts" I do not include hosts where there has been a project reset, nor hosts where BOINC has been re-installed into an existing directory keeping the previous data files intact, especially client_state.xml

Once a host is running nicely then the problem does not seem to happen again with that host, which is why many users have not seen this issue.

If anyone has seen an example that proves me wrong, please let us know.

I also agree with the suggestions that this problem may be caused by the fact that LHC is running old server software; and that this problem may itself be the cause of the "technical difficulty" in exporting XML stats.

R~~
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Message 15563 - Posted: 19 Nov 2006, 8:40:05 UTC

After the bug has been fixed, and no new ghost hosts are being created, we then have the issue of what to do with the million hosts in the database - the "megaghost host" problem.

In a world where participants all read these boards, the project admins would simply ask each participant to use merge to tidy up their own hosts. You can do a page full at a time using the "select all" feature, so distributed over the users this is not too big a job.

However, back to the real world. Many participants don't read these boards. Some who did read these boards have left the project and won't be back. Some who do read these boards will just not get round to finding time to clean up, a few will get stroppy and think "this is not my job, I donate cpu time I don't expect to donate my own time too".

All the other fixes have costs to the participants.

Fix 1

Delete all hosts that have never returned work / never made contact since creation / etc and that were created before the fix was effective.

This will mean that someone who created a host but never did anything else will find that host changes its identity when they next try. It will look to the participant like another instance of the same bug.

It will also mean that a few participants will lose much loved hosts that they have kept for sentimental reasons (they like to see the low hostid, they like to remember the 142.43 cobblestones they crunched on that old laptop, whatever). Don't discount these as nonsense - this kind of sentimental payoff is one of the things that keeps people donating. DC projects (outside of BOINC) that have not offered host tracking and other stats facilities have not kept donor support.

Fix 2

Merge all hosts that etc etc

This will merge some machines that are in fact different. How much does this matter? To the project, not at all as all the merged machines will be ghosts anyway. To the participant it might matter, as they wanted to keep the 142.43 cobblestones from the laptop separate from their 100k desktop.

It might also matter to someone who uses the host stats - a user who genuinely has 100 identical boxes (ksba for example, or any other institutional donor) would find that the historical credit of all 100 boxes was shown against a single box. This in turn would not look plausible and they might get accused of cheating.

Fix 3

Delete absolutely all hosts, whether active or not, during a gap where there are no work untis outstanding. In fact, while doing that, start with a clean database and simply re-import the credit and RAC for each user & team. This would get rid of a number of other accumulated anomalies in the db.

Admins would have to be very sure to have a backup copy of the user and team credits - preferably several copies. Ideally, they could arrange to have exported the XML stats beforehand so that BoincStats, BoincSynergy - especially if it is possible to provide XML stats for users & teams without generating the hosts stats (which would be horribly long)

Next time users connected they would find they had new host ids, and all hosts would have restarted from zero stats - only the user and team stats would show the past.

This would have to be notified well in advance, with notes on the main page and in these forums, otherwise this will look like a repeat of the same old bug. There would probably be a project outage while the admins did the work, so users would be warned before the outage that host info would be lost when they came back.


Does anyone have any other ideas for how to clean up after the bug is fixed? I hope someone has a better idea than any of mine, as I don't like any of them.

It seems to me that finding the bug will be the easy part (once a professional starts looking). Cleaning up the mess the bug made will be harder.

River~~
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Rob Lilley

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Message 15566 - Posted: 19 Nov 2006, 9:16:58 UTC - in response to Message 15563.  
Last modified: 19 Nov 2006, 9:48:19 UTC

In a world where participants all read these boards, the project admins would simply ask each participant to use merge to tidy up their own hosts. You can do a page full at a time using the "select all" feature, so distributed over the users this is not too big a job.

However, back to the real world. Many participants don't read these boards.


How true - imho, a lot of those who post don't read these boards either, judging by the number of threads on this same subject...I know, I'm bound to get caught out myself on this now I've mentioned it :-)

Does anyone have any other ideas for how to clean up after the bug is fixed? I hope someone has a better idea than any of mine, as I don't like any of them.

It seems to me that finding the bug will be the easy part (once a professional starts looking).


I think it's may already been done on other prujects - I found this thread some time ago on the Rosetta boards referring to a patch to fix it.

One of the entries by Halifax Lad refers. The above thread also casts doubt on the theory that BAM is to blame.

As for getting people to delete the extra host ids, how about having an announcement put up on the LHC@home homepage - maybe also see about getting something put on the BOINC homepage.

Failing that, maybe if you did implement a software solution, maybe it should do something like merge all sets of apparently identical hosts where there are more than two of them - you would still have excess hosts, but the risk of getting rid of genuine hosts could be significantly less.

[edit]BTW, in order to close BOINC Manager before doing the edits mentioned in the posts above, you just need to open the BOINC Manager window and click on File then Exit - not so messy as using the Task Manager. This works for Windows anyway, don't know about any other OS.[/edit]

Live long and prosper
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Message 15567 - Posted: 19 Nov 2006, 10:13:18 UTC - in response to Message 15530.  

So a detailed method to stop this happening is as follows:

1. Stop BOINC.

2. Go to the website and merge all the hosts that are clones of the same machine.

3. Note the hostid of the merged machine.

4. Edit client_state.xml in the BOINC directory/folder. One way to do this is to open it with notepad. Another is to double click on it to open it in IE, then use View Source which will open it in notepad for edit.

5. Look for <hostid>nnnnn</hostid> where nnnnn is a number, under the LHC section of the file. If you are using notepad, one way to do this is to use ctrl-F for find, then enter lhcatnome in the search box and hit return; clear the search box and enter hostid and hit return.

6. If nnnnn matches your hostid from the merge, you have done, exit without saving and restart BOINC

7. Otherwise, change nnnnn to the number you noted earlier, exit with saving the changes and restart BOINC.

If the above contains too much detail, it wasn't written for you ;-)

River~~

This method works perfectly. But why is host id 0 in the first place? This is obviously a problem that comes from server, and affects server. I don't care having a hundred hosts on my account, but server is affected by having to store two million hosts on database. So it's admins who have to fix it, and who would be interested in having it fixed.

The version of the server software that was out when this project last updated had a bug where when a new hostid was assigned it was not sent to the host. The previous admins left before this bug was found and killed. Since the host does not get the newly assigned ID the next time it connects the server thinks the host needs a new ID and assigns another that is not passed to the client and the cycle repeats. That is also why this fix works, now the host is reporting an acceptable ID to the server so the sever no longer tries to assign it a new one.
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Message 15568 - Posted: 19 Nov 2006, 10:28:44 UTC - in response to Message 15567.  
Last modified: 19 Nov 2006, 10:35:09 UTC

... That is also why this fix works, now the host is reporting an acceptable ID to the server so the sever no longer tries to assign it a new one.


Thanks John,

it is always nice to have theoretical support for an empirical hack :)

Gold stars to all those hackers who predicted it would turn out to be a server bug without knowing the code.

R~~
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Message 15569 - Posted: 19 Nov 2006, 10:43:30 UTC - in response to Message 15566.  

... I found this thread some time ago on the Rosetta boards referring to a patch to fix it.

One of the entries by Halifax Lad refers. The above thread also casts doubt on the theory that BAM is to blame.

Good reference, thanks

That thread also makes the useful point that even tho the BAM is not to blame, use of the BAM can make the situation worse if it promotes more frequent access between client and server.

As for getting people to delete the extra host ids, how about having an announcement put up on the LHC@home homepage - maybe also see about getting something put on the BOINC homepage.

imho, doing all of that will not get even half the afflicted users to do anything. BOINC is promoted as a "set and forget" system and it is we, who like to keep careful watch on our machines and these boards, it is we who are the minority.

Failing that, maybe if you did implement a software solution, maybe it should do something like merge all sets of apparently identical hosts where there are more than two of them - you would still have excess hosts, but the risk of getting rid of genuine hosts could be significantly less.


I like this - especially if we replace "two" with the largest integer we think we can get away with and not slug the system. Three? Four? Seven?

[edit]BTW, in order to close BOINC Manager before doing the edits mentioned in the posts above, you just need to open the BOINC Manager window and click on File then Exit - not so messy as using the Task Manager. This works for Windows anyway, don't know about any other OS.

Only works for windows if you are not running as a service. I agree you should not use the task manager.

R~~
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Message 15597 - Posted: 20 Nov 2006, 18:15:29 UTC - in response to Message 15566.  

Failing that, maybe if you did implement a software solution, maybe it should do something like merge all sets of apparently identical hosts where there are more than two of them - you would still have excess hosts, but the risk of getting rid of genuine hosts could be significantly less.


How about merging all sets of apparently identical hosts with exactly one result ever assigned to them? That would focus on the current ghost hosts, though probably they should also have to be at least a month old to give bona fide machines enough chances to get work.

Henry

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Message 15598 - Posted: 20 Nov 2006, 18:26:47 UTC - in response to Message 15597.  

Failing that, maybe if you did implement a software solution, maybe it should do something like merge all sets of apparently identical hosts where there are more than two of them - you would still have excess hosts, but the risk of getting rid of genuine hosts could be significantly less.


How about merging all sets of apparently identical hosts with exactly one result ever assigned to them? That would focus on the current ghost hosts, though probably they should also have to be at least a month old to give bona fide machines enough chances to get work.

Henry


There are thousands of hosts with 0 results assigned. In fact, that is the majority.
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Message 15599 - Posted: 20 Nov 2006, 18:49:08 UTC - in response to Message 15598.  

How about merging all sets of apparently identical hosts with exactly one result ever assigned to them? That would focus on the current ghost hosts, though probably they should also have to be at least a month old to give bona fide machines enough chances to get work.

There are thousands of hosts with 0 results assigned. In fact, that is the majority.


Oops - the one time it happened to me, I'm sure each ghost had one results associated with it.

"Merge all sets of apparently identical hosts with zero or one result, and more than a month old" then.

My point is that you don't have to risk messing up people's farms when cleaning up, since bona fide machines will have an extended history while the bogus ones won't.

Henry
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Message 15671 - Posted: 25 Nov 2006, 21:19:12 UTC

I am not having this multiple host problem, I've looked at my client_state.xml and the host ID is the same one I've always had. What's interesting is the messages Boinc Manager gave when connecting today to get work. I'm using the Boinc 5.7.5 Manager and the messages are slightly different.

On Boinc startup:
11/24/2006 3:24:41 AM||General prefs: from SETI@home (last modified 2006-11-18 12:40:14)
11/24/2006 3:24:41 AM||Host location: none
11/24/2006 3:24:41 AM||General prefs: using your defaults
11/24/2006 3:24:44 AM||Running CPU benchmarks

And much later when I discovered work was available at LHC:
11/25/2006 12:02:28 PM|lhcathome|Fetching scheduler list
11/25/2006 12:02:34 PM|lhcathome|Master file download succeeded
11/25/2006 12:02:39 PM|lhcathome|Sending scheduler request: Requested by user
11/25/2006 12:02:39 PM|lhcathome|Requesting 12332 seconds of new work
11/25/2006 12:02:44 PM|lhcathome|Scheduler RPC succeeded [server version 502]
11/25/2006 12:02:44 PM|lhcathome|New host venue: 0
11/25/2006 12:02:44 PM|lhcathome|Deferring scheduler requests for 7 seconds
11/25/2006 12:02:46 PM|lhcathome|Started download of file
... <downloads - I deleted these lines>
11/25/2006 12:05:59 PM|lhcathome|Sending scheduler request: Requested by user
11/25/2006 12:05:59 PM|lhcathome|(not requesting new work or reporting completed tasks)
11/25/2006 12:06:04 PM|lhcathome|Scheduler RPC succeeded [server version 502]
11/25/2006 12:06:04 PM||General prefs: from lhcathome (last modified 2006-11-25 12:05:49)
11/25/2006 12:06:04 PM||Host location: 0
11/25/2006 12:06:04 PM||General prefs: no separate prefs for 0; using your defaults
11/25/2006 12:06:04 PM|lhcathome|Deferring scheduler requests for 7 seconds
11/25/2006 12:06:14 PM|lhcathome|Sending scheduler request: To fetch work
11/25/2006 12:06:14 PM|lhcathome|Requesting 94930 seconds of new work
11/25/2006 12:06:19 PM|lhcathome|Scheduler RPC succeeded [server version 502]
11/25/2006 12:06:19 PM|lhcathome|Deferring scheduler requests for 7 seconds
... <more downloads>

Note the Host is listed as 'none' at startup and when connecting to LHC it is 0, I haven't seen this message before in the official Boinc Manager, I guess the message is something added to the 5.7.5 Manager. It did not however change the Host ID in the client_state.xml file, I've still got the same one I always did. I've also never used an account manager.

This might better be reported to the Boinc Manager beta forum but I thought it might be relevant here. It has caused no problem for me to solve and I don't know if it's even helpful here, I just thought I'd report that it happened.
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Message 15680 - Posted: 26 Nov 2006, 15:56:27 UTC
Last modified: 26 Nov 2006, 15:57:55 UTC

I have the same host since I started under Linux some time ago (Created 16 May 2006 19:39:11 UTC).
No ghost host whatsoever, and a lot of contact since, and even some WUs crunched.
I never merged any host, only deleted my old Windoze puter to keep the list short, but that was about half a year ago.
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Message 15683 - Posted: 26 Nov 2006, 17:03:42 UTC - in response to Message 15569.  

That thread also makes the useful point that even tho the BAM is not to blame, use of the BAM can make the situation worse if it promotes more frequent access between client and server.


Well... Account Managers does play an important part in this problem...

Only when needed, the Scheduler-reply includes hostid. This is either for newly-attached project, there <hostid>0</hostid>, or in case <rpc_seqno> in scheduler-request is lower than rpc_seqno saved in BOINC-database, indicating copied client-installation to another computer.

For LHC@home, a "normal" Scheduler-request including host-id looks something like this:

<project_preferences>
<resource_share>100</resource_share>
<project_specific>
<color_scheme>Tahiti Sunset</color_scheme>
</project_specific>
</project_preferences>
<hostid>1234567</hostid>

But, if someone has used an Account Manager to chance resource-share, the same Scheduler-request for LHC@home looks like this:

<project_preferences>
<resource_share>100</resource_share>
</project_preferences><hostid>1234567</hostid>

As you can see, there's 2 changes here. As someone probably has detected atleast in Rosetta@home, the <project_specific>-part has been "destroyed" by the Account Manager, but atleast for LHC@home this isn't really a problem.
The critical part is, hostid is placed on the same line as </project_preferences>, and client therefore does not parse this part at all. Meaning, if hostid was zero on client before, it will still be zero, and with old server-code, each time you're making a scheduler-request with <hostid>0</hostid>, you'll generate a new hostid...

With new server-code, Scheduling-server will also look on <host_cpid>, and if you've got a link between <host_cpid> and <hostid>, you'll re-use this hostid instead of generating a new one. Also, a quick check on SETI@home revealed <hostid> was correctly placed on another line, even in case Account Manager has "destroyed" the <project_specific>-part.


While waiting on LHC@home to upgrade the server-software, the easy solution for this problem is, if you goes to the projects own pages and changes the resource-share here, you're back to the "normal" scheduler-reply, and client won't have any problem to read any possible <hostid>.

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Message 15690 - Posted: 27 Nov 2006, 6:03:55 UTC

Peter was so kind to give me the fix for this bug in this post, and it works.

Thanks again, Peter. :-)


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Message 15703 - Posted: 27 Nov 2006, 19:53:30 UTC - in response to Message 15683.  

...The critical part is, hostid is placed on the same line as </project_preferences>, and client therefore does not parse this part at all...


This is a client bug then, even tho it is triggered by differing layouts in the xml.

The reason I say that is that (like html), xml is supposed to be layout independent. Layout within a tag may matter sometimes (eg in tags for laid out text) but never in the space between tags (or lack of space between tags).

The client should parse by tags, not by newlines.

Of course, on a more pragmatic approach, you give a good exmplantion of why some software seems to provoke the bug and other software doesn't.

R~~
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Message 15704 - Posted: 27 Nov 2006, 20:00:07 UTC - in response to Message 15703.  
Last modified: 27 Nov 2006, 20:01:08 UTC

...The critical part is, hostid is placed on the same line as </project_preferences>, and client therefore does not parse this part at all...


This is a client bug then, even tho it is triggered by differing layouts in the xml.

The reason I say that is that (like html), xml is supposed to be layout independent. Layout within a tag may matter sometimes (eg in tags for laid out text) but never in the space between tags (or lack of space between tags).

The client should parse by tags, not by newlines.

Of course, on a more pragmatic approach, you give a good exmplantion of why some software seems to provoke the bug and other software doesn't.

R~~

BOINC is using a custom-made XML parser (both in client and server code) which, among other problems, requires each tag to be in a different line.

This is from the mailing list:

I didn't find an XML parser that I liked.
They either have an awkward API (SAX)
or do a lot of work building a data structure that we don't need (DOM).
-- David

Nicolas Alvarez wrote:
> I have been wondering for a while, why do you have your own XML parser
> instead of using something like libxml2?
>
> On 11/8/06, David Anderson wrote:
> > It's because of the space before /.
> > I changed the parser to accommodate this.
> > DPA
> >
> > John.McLeod wrote:
> > > I got the following error in my message logs last night.
> > >
> > > Location Host Project Date ID Message
> > > JMcLeod4 JMcLeod4 --- 11/8/2006 8:56:46 AM 6771 FILE_INFO::parse():
> > > unrecognized: <sticky />
> > >
> > > Probably from PrimeGrid.
> > >
> > > jm7
> >
> >

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