Download failures

Author	Message
Colin Porter Send message Joined: 14 Jul 05 Posts: 35 Credit: 71,636 RAC: 0	Message 11977 - Posted: 14 Jan 2006, 20:41:39 UTC Anyone else having problems downloading? It just seems to be the one file that is failing for me. logo_machine_light_1.01_.tga 14/01/2006 20:24:49\|LHC@home\|Started download of woct1_v6s4hvnom_mqx-oct1__7__64.224_59.234__8_10__6__65_1_sixvf_boinc18408.zip 14/01/2006 20:24:50\|LHC@home\|Finished download of woct1_v6s4hvnom_mqx-oct1__7__64.224_59.234__8_10__6__65_1_sixvf_boinc18408.zip 14/01/2006 20:24:50\|LHC@home\|Throughput 74421 bytes/sec 14/01/2006 20:25:25\|\|Attempting to communicate with [lhcathome.cern.ch] timed out 14/01/2006 20:25:25\|LHC@home\|Temporarily failed download of logo_machine_light_1.01_.tga: timeout 14/01/2006 20:25:25\|LHC@home\|Backing off 2 hours, 25 minutes, and 10 seconds on download of file logo_machine_light_1.01_.tga 14/01/2006 20:27:22\|LHC@home\|Started download of logo_machine_light_1.01_.tga 14/01/2006 20:32:24\|\|Attempting to communicate with [lhcathome.cern.ch] timed out 14/01/2006 20:32:24\|LHC@home\|Temporarily failed download of logo_machine_light_1.01_.tga: timeout 14/01/2006 20:32:24\|LHC@home\|Backing off 1 hours, 4 minutes, and 16 seconds on download of file logo_machine_light_1.01_.tga Any suggestions? ID: 11977 · Reply Quote

ps69 Send message Joined: 14 Jan 06 Posts: 2 Credit: 6,201 RAC: 0	Message 11979 - Posted: 14 Jan 2006, 20:57:05 UTC I'm afraid I've got the same (or at least similar) problem: The file is the same, but there occurs an error: 500 or 504. I've tried to connect for at least 3 hours. Without any results... Anyone able to help? ID: 11979 · Reply Quote

Chrulle Send message Joined: 27 Jul 04 Posts: 182 Credit: 1,880 RAC: 0	Message 11982 - Posted: 14 Jan 2006, 21:08:30 UTC At the moment the server is trying to give out work to all the client it can therefore time out on some of the transfers of bigger files. If the problem persists on monday then please let me know. cheers, Chrulle Research Assistant & Ex-LHC@home developer Niels Bohr Institute ID: 11982 · Reply Quote

Colin Porter Send message Joined: 14 Jul 05 Posts: 35 Credit: 71,636 RAC: 0	Message 11985 - Posted: 14 Jan 2006, 21:44:19 UTC - in response to Message 11982. Last modified: 14 Jan 2006, 21:46:23 UTC At the moment the server is trying to give out work to all the client it can therefore time out on some of the transfers of bigger files. If the problem persists on monday then please let me know. cheers, Chrulle Many thanks for the quick reply. Edit- I now have three WU's waiting just for this file, so have reduced contact time to 0.1 day to stop any more downloads. End edit Colin ID: 11985 · Reply Quote

borandi Send message Joined: 9 Nov 05 Posts: 45 Credit: 20,379 RAC: 0	Message 11990 - Posted: 14 Jan 2006, 22:47:45 UTC I have the same prob on 6 of my machines with that file. :( And I've downloaded ~200 WU between them. BOINC@Hull . xfire . mySpace ID: 11990 · Reply Quote

Colin Porter Send message Joined: 14 Jul 05 Posts: 35 Credit: 71,636 RAC: 0	Message 11996 - Posted: 15 Jan 2006, 0:43:34 UTC - in response to Message 11990. Last modified: 15 Jan 2006, 0:44:48 UTC I have the same prob on 6 of my machines with that file. :( And I've downloaded ~200 WU between them. Maybe sometimes it's good to have a slow machine! Seriously - It does not look good, it's now over 8 hours since the WU's were released and this particular file is only 61.05KB and is stuck at just over 29% downloaded. I think there is something wrong with this file, but I will give it another 24 hours to see what happens. ID: 11996 · Reply Quote

Bill Hounslow Send message Joined: 24 Jul 05 Posts: 4 Credit: 13,461 RAC: 0	Message 11997 - Posted: 15 Jan 2006, 1:01:54 UTC - in response to Message 11996. I have the same prob on 6 of my machines with that file. :( And I've downloaded ~200 WU between them. Same here. One machine is okay but the other can't get past 31.23%. One difference between the two machines is that the okay one has run LHC jobs before but the other is new to them. ID: 11997 · Reply Quote

Pflauminator Send message Joined: 14 Jan 06 Posts: 1 Credit: 798 RAC: 0	Message 12004 - Posted: 15 Jan 2006, 3:41:32 UTC - in response to Message 11997. I have the same prob on 6 of my machines with that file. :( And I've downloaded ~200 WU between them. Same here. One machine is okay but the other can't get past 31.23%. One difference between the two machines is that the okay one has run LHC jobs before but the other is new to them. This is true - two machines which did run LHC before are chugging through them. The other six are stuck on this file, all at 29%. ID: 12004 · Reply Quote

Trog Dog Send message Joined: 25 Nov 05 Posts: 39 Credit: 41,119 RAC: 0	Message 12008 - Posted: 15 Jan 2006, 6:27:21 UTC - in response to Message 12004. This is true - two machines which did run LHC before are chugging through them. The other six are stuck on this file, all at 29%. I have three boxes all happily crunching new wu's. Two had previously crunched the third was a virgin. One box had the following messages in its log (the other two didn't) 15/01/2006 1:15:51 AM File logo_back_1.01_.tga exists already, skipping download 15/01/2006 1:15:51 AM File logo_flare_1.01_.tga exists already, skipping download 15/01/2006 1:15:51 AM File logo_machine_1.01_.tga exists already, skipping download 15/01/2006 1:15:51 AM File logo_machine_light_1.01_.tga exists already, skipping download 15/01/2006 1:15:52 AM File logo_text_glow_1.01_.tga exists already, skipping download 15/01/2006 1:15:52 AM File logo_text_left_1.01_.tga exists already, skipping download 15/01/2006 1:15:52 AM File logo_text_right_1.01_.tga exists already, skipping download 15/01/2006 1:15:52 AM File logo_trail_1.01_.tga exists already, skipping download 15/01/2006 1:15:52 AM File progress_1.03_.tga exists already, skipping download 15/01/2006 1:15:53 AM File progress_bg_1.03_.tga exists already, skipping download 15/01/2006 1:15:53 AM File proton_1.06_.tga exists already, skipping download 15/01/2006 1:15:53 AM File topGradient_1.01_.tga exists already, skipping download 15/01/2006 1:15:54 AM File topOverlay_1.02_.tga exists already, skipping download 15/01/2006 1:15:54 AM File tubeInside_1.09_.tga exists already, skipping download My suggestion is find these files on one of your boxes that is working and copy them to the boxes that are hanging. (Stop boinc running first on the target). It looks like they are required for the graphics in the screensaver, ie nothing to do with the wu getting crunched. It should work, but no guarantees. ;) ID: 12008 · Reply Quote

Nasher Send message Joined: 18 Nov 05 Posts: 2 Credit: 42,482 RAC: 0	Message 12009 - Posted: 15 Jan 2006, 7:41:37 UTC Well it looks like my computers may have grabed some files and i was hopefull till i saw these messages right now im at work (24 hr duty day) so i cant check my computers to see if they downloaded ... but i hope they did so i can be crunching here also... Good luck to you all and happy new LHC work ID: 12009 · Reply Quote

Bill Hounslow Send message Joined: 24 Jul 05 Posts: 4 Credit: 13,461 RAC: 0	Message 12012 - Posted: 15 Jan 2006, 10:11:08 UTC - in response to Message 12008. Last modified: 15 Jan 2006, 10:13:32 UTC ID: 12012 · Reply Quote

Bill Hounslow Send message Joined: 24 Jul 05 Posts: 4 Credit: 13,461 RAC: 0	Message 12013 - Posted: 15 Jan 2006, 10:12:48 UTC - in response to Message 12008. Done that. In fact I came back to post that solution and found you'd posted it already.:-) Cheers Bill My suggestion is find these files on one of your boxes that is working and copy them to the boxes that are hanging. (Stop boinc running first on the target). It looks like they are required for the graphics in the screensaver, ie nothing to do with the wu getting crunched. It should work, but no guarantees. ;) ID: 12013 · Reply Quote

Colin Porter Send message Joined: 14 Jul 05 Posts: 35 Credit: 71,636 RAC: 0	Message 12014 - Posted: 15 Jan 2006, 10:36:30 UTC - in response to Message 12013. Last modified: 15 Jan 2006, 10:36:53 UTC Done that. It should work, but no guarantees. ;) Did it work? If so can you e-mail me the file please. I have attached another box this a.m. and it is having exactly the same problem downloading logo_machine_light_1.01_.tga. I tried going in and deleting the partial download but it stopped again at 29% downloaded.A project reset did not work either. e-mail:- colingporter@hotmail.com ID: 12014 · Reply Quote

borandi Send message Joined: 9 Nov 05 Posts: 45 Credit: 20,379 RAC: 0	Message 12017 - Posted: 15 Jan 2006, 11:30:27 UTC - in response to Message 12014. Did it work? Worked for me :D BOINC@Hull . xfire . mySpace ID: 12017 · Reply Quote

Trog Dog Send message Joined: 25 Nov 05 Posts: 39 Credit: 41,119 RAC: 0	Message 12018 - Posted: 15 Jan 2006, 12:33:36 UTC - in response to Message 12014. If so can you e-mail me the file please. I have attached another box this a.m. and it is having exactly the same problem downloading logo_machine_light_1.01_.tga. I tried going in and deleting the partial download but it stopped again at 29% downloaded.A project reset did not work either. e-mail:- colingporter@hotmail.com Done ID: 12018 · Reply Quote

Trog Dog Send message Joined: 25 Nov 05 Posts: 39 Credit: 41,119 RAC: 0	Message 12019 - Posted: 15 Jan 2006, 12:37:06 UTC - in response to Message 12017. Did it work? Worked for me :D Sweet. ID: 12019 · Reply Quote

Colin Porter Send message Joined: 14 Jul 05 Posts: 35 Credit: 71,636 RAC: 0	Message 12020 - Posted: 15 Jan 2006, 12:45:21 UTC - in response to Message 12017. Last modified: 15 Jan 2006, 13:16:44 UTC Thanks Borandi. My comps are crunching LHC again. Edit - Strange it was just that one file. Others obviously did not have the problem but a few of us did. End edit. ID: 12020 · Reply Quote

ps69 Send message Joined: 14 Jan 06 Posts: 2 Credit: 6,201 RAC: 0	Message 12023 - Posted: 15 Jan 2006, 13:10:24 UTC May I also ask anyone to send me the file: logo_machine_light_1.01_.tga? I would be most grateful as my comp has been idle for several hours already... My e-mail is: ps69@hw.ac.uk Or maybe someone who has access to this file would post it on some website? Thanks, Peter ID: 12023 · Reply Quote

Colin Porter Send message Joined: 14 Jul 05 Posts: 35 Credit: 71,636 RAC: 0	Message 12024 - Posted: 15 Jan 2006, 13:16:09 UTC - in response to Message 12023. May I also ask anyone to send me the file: logo_machine_light_1.01_.tga? I would be most grateful as my comp has been idle for several hours already... My e-mail is: ps69@hw.ac.uk Or maybe someone who has access to this file would post it on some website? Thanks, Peter On it's way to you Peter. Sorry I do not have a web site to post it on. ID: 12024 · Reply Quote

Jim Baize Send message Joined: 17 Sep 04 Posts: 103 Credit: 38,543 RAC: 0	Message 12055 - Posted: 15 Jan 2006, 18:27:05 UTC - in response to Message 12009. right now im at work (24 hr duty day) so i cant check my computers cool! Someone else who shares the same hours that I do. Aren't 24 hour shifts fun? :D ID: 12055 · Reply Quote

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