LHC@home

How do I contact LHC about the problem with my credit. They got a quorum so now I cannot get any credit, something to do with the file deleter. Other people have had this problem and it should be sorted out before the next lot of work. I understand it was but they have gone back to the old ways of dealing with credits.

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<blockquote>How do I contact LHC about the problem with my credit. They got a quorum so now I cannot get any credit, something to do with the file deleter. Other people have had this problem and it should be sorted out before the next lot of work. I understand it was but they have gone back to the old ways of dealing with credits.</blockquote>

You mean this wu -> http://lhcathome.cern.ch/workunit.php?wuid=518882

(since that's the only one that has not been granted credit at the time of this post)

Paul.

Yes that is the correct wu, so how do I get the credit? Now I found that there is another wu 492360 where credit has been given and I am working on it.

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My wu 492360 has been given credit byt not 518882, weird ir what. One has been given credit the other not even though done on the same day as credit posted.

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Credit will be granted once the validators validate the quorum, the assimilators assimilate the results into the database, and or something else. the validators may not be running at all times. issuing credits might happen instantly or it might be some amount of time.

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They did have a problem with an over eager file deleter and this may be a manifistation of that bug again, or since a valid quorum has already been reached the validator is not revisiting that wu. I doubt if you will ever be granted credit, but it would be good if one of the project admins could acknowledge it.

Live long and crunch.

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Paul
(S@H1 8888)
BOINC/SAH BETA

<blockquote>... over eager file deleter ...</blockquote>
Hehe.. that rhymed! Simple things make me giggle.

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<blockquote>They did have a problem with an over eager file deleter and this may be a manifistation of that bug again, or since a valid quorum has already been reached the validator is not revisiting that wu. I doubt if you will ever be granted credit, but it would be good if one of the project admins could acknowledge it.
</blockquote>

I think the result failed because of upload problems. It seems the result file never reached us. Unfortunately there won't be credit for this one, sorry.

Why the upload failed is another question - but very hard one to answer. Maybe it was overloaded server, maybe it was a network problem, maybe it was a client problem - who knows? The cause of failure doesn't show up in the server logs.

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Markku Degerholm
LHC@home admin

According to home admin, they never received my file I think it is me they are talking about. Well according to their site, the file was received at 20:13:38 UTC on the 31st August with claimed credit of 29.16. So they did receive it and are not giving credit for it.

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<blockquote>According to home admin, they never received my file I think it is me they are talking about. Well according to their site, the file was received at 20:13:38 UTC on the 31st August with claimed credit of 29.16. So they did receive it and are not giving credit for it.</blockquote>
there is a small yet significant difference between "reporting a result" and "uploading a result file".
uploading the file is the "physical" transfer of the actual resultfile from your computer to the server (status "uploading" in BoincManager).
an uploaded file will not show on your result-list as completed untill your BOINC-client has reported the file (status "ready to report" in BoincManager).

if the actual uploading got borked for whatever reason (eg. rejected by server) the result will go to "ready to report" anyway and will be reported to the server as "I finished result XXX in YYY time and I want ZZZ credit for it", even though the actual resultfile never reached the server.

if, on the other hand, the result had an error during processing or has been aborted by the user, it will be reported by the client as being in a "client error" state (this will show in the result-details, as for example "Aborted via GUI" in the "stderr out")

so, in short, the transfer of the resultfile failed, but the client reported it nonetheless.

All I know is it left here was uploaded so the problem was there end. So that is work I am never going to get credit for. If I did something wrong as in Seti I get a client error so it is not me it is either a overloaded server or a network problem. So there is no why of finding out. Just checked my txt files problem seems to be a network problem My txt says upload at 20:13:41 start finished 20:13:42 but throughput was 0bytes a sec, so what caused this no error just 0 bytes being uploaded. My end or theirs? Everything else has gone through or just a glitch in the network?

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Mac --

My txt says upload at 20:13:41 start finished 20:13:42 but throughput was 0bytes a sec, so what caused this no error just 0 bytes being uploaded. My end or theirs?

Your reporting sheet indicates only one second of transfer attempt and ZERO bytes transferred -- the next line or two should have identified the problem. If no other information there, that usually indicates some type of transmission failure (including line noise and dropout) ...

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If I've lived this long, I've gotta be that old

<blockquote>Mac --

My txt says upload at 20:13:41 start finished 20:13:42 but throughput was 0bytes a sec, so what caused this no error just 0 bytes being uploaded. My end or theirs?

Your reporting sheet indicates only one second of transfer attempt and ZERO bytes transferred -- the next line or two should have identified the problem. If no other information there, that usually indicates some type of transmission failure (including line noise and dropout) ...</blockquote>

Well it looks like transmission failure because the next second it is reporting to the schedular asking for 0 seconds of work and reporting 1 result. Before I uploaded I was not on the internet due to a short power failure (lighting) so everything had to restart lucky I have got a power boost connector which stops my computer from being fried.

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A message to admin because of this fault could you please stop pending credit in my account and give me either zero credits or somecredits for doing the work.

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Hhmmm --

Better still, just ignore that entry on your account page. Saves having to write "specialized" software for one user ...

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If I've lived this long, I've gotta be that old

<blockquote>A message to admin because of this fault could you please stop pending credit in my account and give me either zero credits or somecredits for doing the work.</blockquote>

We have done manual "dead result harvesting" now and then but we don't want to do it too often because manual database updates have a nonzero possibility to generate some more or less nasty side-effects. A proper system for doing this is on the TODO-list...

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Markku Degerholm
LHC@home admin

Can you do this between the end of the load of WU and the next? I do not want to keep on going to my accounts and see that this one is still credit pending when according to the next page after I click on my comp number is credit awarded zero. PLease do this.

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<blockquote>Can you do this between the end of the load of WU and the next? I do not want to keep on going to my accounts and see that this one is still credit pending when according to the next page after I click on my comp number is credit awarded zero. PLease do this.</blockquote>

Maybe you should consider your request: you are asking for a possibly substantial amount of work in development and testing, to be completed in a tight timescale. You want this just to resolve an issue with your account that is doing nothing more than causing you a minor irritation, and has probably occurred in the first place because of a hiccup with power at your end.

Markku has already answered this: it's on the 'to do' list.

Meanwhile, if you're still feeling stressed can I suggest yoga, or maybe two Valium taken at regular intervals?

Live long, and meet your deadlines!

:-))

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Gaspode the UnDressed
http://www.littlevale.co.uk